<p>Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.</p> <p>Come join us to create what's next. Let's define tomorrow, together.</p> <p>Description</p> <p>Find your future at United!</p> <p>We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a broad spectrum of experience and skills to lead the way forward.</p> <p>Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to help your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups.</p> <p>Create what's next with us. Let's define tomorrow together.</p> <p>At United, we have some of the best aircraft in the world. Our Technical Operations team comprises aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that ensure they're well-equipped and ready to transport our customers to their desired destinations. If you're prepared to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.</p> <p>Key Responsibilities:</p> <p>As a Manager- Heavy Maintenance Execution Strategy, you'll lead initiatives that are tied to how United manages large-scale maintenance. You'll design scalable tools and analytics solutions, develop performance metrics, and deliver insights that improve efficiency, reduce turnaround times, and optimize cost control. This role blends strategy with hands-on execution, requiring flexibility to adapt as operational priorities shift.</p> <p>Primary duties will include, but are not limited to:</p> <ul> <li> <p>Lead performance improvement efforts by applying structured process improvement and data-driven analysis.</p> </li><li> <p>Establish and monitor KPIs tied to heavy maintenance efficiency, turnaround time, and cost.</p> </li><li> <p>Partner with cross-functional teams to define and refine the analytics framework, ensuring insights inform decisions and continuous improvement.</p> </li><li> <p>Drive adoption of digital tools and technologies that modernize heavy maintenance, enhance data accessibility, and automate workflows.</p> </li></ul> <p>Location & Schedule: This role is based at the CSC - Willis Tower in Chicago, IL, and follows a hybrid work schedule with three days per week in-office (subject to change)</p> <p>Qualifications</p> <p>What's needed to succeed (Minimum Qualifications):</p> <ul> <li>Bachelor's degree in engineering or aviation, or related work experience </li><li>3+ years of project management, continuous improvement, or supervisory experience in aviation or relevant fields </li><li>Familiarity with process mapping, improvement methodologies, and business process implementation </li><li>Experience with data visualization tools and standards </li><li>Ability to manage/support multiple projects </li><li>Excellent oral and written communication skills </li><li>Ability to work cross-functionally with key stakeholders at multiple levels of the organization, both internally and externally </li><li>Proven ability to analyze data, tell a compelling story with insights, and influence decision-making </li><li>Must be legally authorized to work in the United States without sponsorship </li><li>Successful completion of the interview is required to meet the job qualification </li><li>Reliable, punctual attendance is an essential function of the position </li></ul> <p>What will help you propel from the pack (Preferred Qualifications):</p> <ul> <li>7+ years of aviation industry experience </li><li>Background in maintenance programs, engineering, or continuous improvement </li><li>Deep knowledge of Tech Ops processes, heavy maintenance systems, and applications </li><li>Tech Ops and/or Heavy Maintenance applications, data structure, and platforms </li><li>Experience with Palantir, Power BI, or dashboard/application development </li><li>Prior roles in Engineering, Analytics, Project/Program Management, or Planning </li></ul> <p>The base pay range for this role is $99,750.00 to $129,924.00.</p> <p>The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.</p> <p>You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.</p> <p>United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.</p> <p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.</p>