<p>Date Opened: Tuesday, August 12, 2025 12:00 AM</p> <p>Close Date: Tuesday, August 26, 2025 12:00 AM</p> <p>Department: Charlotte Area Transit System Department</p> <p>Transit & Rail Maintenance</p> <p>Salary: $75,471.00 - $94,339.00 Commensurate with Experience</p> <p>Welcome to the City of Charlotte</p> <p>Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.</p> <p>Our guiding principles include:</p> <ul> <li> <p>Attracting and retaining a skilled and diverse workforce</p> </li><li> <p>Valuing teamwork, openness, accountability, productivity, and employee development</p> </li><li> <p>Providing all customers with courteous, responsive, accessible, and seamless quality services</p> </li><li> <p>Taking initiative to identify, analyze, and solve problems</p> </li><li> <p>Collaborating with stakeholders to make informed decisions</p> </li></ul> <p>SUMMARY</p> <p>The Train Control (TC) Supervisor using guidelines set forth by The Charlotte Area Transit System (CATS) will direct the maintenance staff in the performance of their duties regarding the maintenance, testing, inspection, operation, and repair of the CATS Train Control and Communication systems and associated equipment.</p> <p>This supervisory position will oversee, direct, and work alongside staff in complex and specialized troubleshooting (both electrical and mechanical), preventive and corrective maintenance, and overhauls of rail transit equipment and associated sub-systems.</p> <p>This equipment includes, but is not limited to, train to wayside communications, vital controllers, automatic train protection, vital track circuits, rail switch machines, grade crossing equipment and signals. This position requires the ability to lead and perform testing and troubleshooting of specialized electrical and electro-mechanical equipment. The supervisor is responsible for the development of new and improved maintenance procedures and techniques as required.</p> <p>The TC Supervisor will respond to incidents that could affect revenue service, responding in such a manner as to provide safety to patrons and employees and to minimize damage to equipment. The TC Supervisor will provide emergency response and will be called upon to provide support for other areas regarding light rail service, special events, streetcar, public safety/service and other duties as assigned.</p> <p>The TC Supervisor will ensure equipment is maintained to applicable IEEE, FTA, APTA, NCDOT, and CATS standards. The TC Supervisor is on call 24 hours a day, 7 days a week.</p> <p>Major Duties and Responsibilities:</p> <ul> <li> <p>Works with other members of the Maintenance of Way workforce and all related vocations to provide safe and reliable equipment for daily revenue service</p> </li><li> <p>May be required to work outside vocation in accordance with the needs of CATS</p> </li><li> <p>Responsible for determining and prioritizing required Train Control repair and maintenance activities, determining/scheduling work crew assignments as appropriate, and holding staff accountable for their performance in all assigned duties</p> </li><li> <p>Responsible for evaluating staff performance on an ongoing basis and recommending any corrective actions as appropriate in accordance with CATS guidelines</p> </li><li> <p>Responds to rail system incidents and works to mitigate service delays and/or recover from any equipment failures. Renders whatever actions are needed to restore revenue service</p> </li><li> <p>Follows and adheres to all Maintenance of Way standards, policies and procedures applicable to the day-to-day operations of the rail system and revenue service</p> </li><li> <p>Oversees and works with the staff in the inspection, maintenance, and repair of all equipment related to systems including but not limited to: automatic train protection, train to wayside communication, grade crossings, interlocking, supervisory control and data acquisition, carrier transmission systems, control center software and hardware and all maintenance and emergency support equipment</p> </li><li> <p>Oversees and performs acceptance testing and pre-service testing of newly acquired rail systems components and equipment as well as needed multi-system tests as required once service begins. Acquires information during these processes for future use in training and maintenance</p> </li><li> <p>Oversees planned maintenance as outlined by the OEM, FTA, APTA, NCDOT and CATS management and evaluates needed changes or upgrades and submits them to management for review</p> </li><li> <p>Complies with and enforces all safety regulations set forth by CATS, OSHA, FTA, FRA, and NCDOT</p> </li><li> <p>Prepares comprehensive reports and correspondence</p> </li><li> <p>Utilizes computer based maintenance and material management system to track and plan maintenance and repairs as well as track materials needed to perform maintenance</p> </li><li> <p>Utilizes computer based employee time management system to keep track of staff hours and attendance</p> </li><li> <p>Trains other rail personnel as needed</p> </li><li> <p>Works cohesively with other CATS and City departments, as well as contractors and utility companies</p> </li><li> <p>All other job-related duties as assigned</p> </li><li> <p>Directly support continuous implementation and compliance of the North Carolina Department of Transportation (NCDOT) State Safety Oversight Program Standards (SSOPS) and Federal Transit Administration (FTA) regulations 49 CFR Part 673 and 672 related to the Safety Management System (SMS) and the CATS Agency Safety Plan (ASP). Support Safety performance goals of CATS</p> </li><li> <p>Encourage employees to proactively support and report safety concerns following the CATS Safety Reporting options as described in your training and in the ASP.</p> </li><li> <p>As part of your responsibility to support the CATS Safety Culture, report safety concerns and issues through the various methods established by CATS as outlined in the ASP.</p> </li><li> <p>Advocate and promote a strong safety culture within CATS with regard to transportation services, capital programs, facility operations and maintenance, worksite procedures, employees, and customers following SMS and ASP.</p> </li><li> <p>Participate in internal and external ASP audits.</p> </li></ul> <p>Minimum Qualifications:</p> <ul> <li> <p>High school graduation or equivalent and seven (7) years relevant work experience or an Associate degree/certification earned from an accredited college/university or vocational program in electricity /electronics with five (5) years of experience performing complex and specialized troubleshooting (both electrical and mechanical), preventative and corrective maintenance, and overhauls of train control equipment and associated sub-systems.</p> </li><li> <p>Requires two years of direct supervisory experience.</p> </li><li> <p>Military personnel who meet or exceed minimum education and experience requirements and complete a certification in electrical/electronic are encouraged to apply.</p> </li><li> <p>Requires a Class A commercial drivers license and the ability to obtain and maintain a city driving permit throughout employment.</p> </li></ul> <p>CONDITIONS OF EMPLOYMENT</p> <p>The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.</p> <p>Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.</p> <p>Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.</p> <p>The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.</p> <p>Our culture is to serve the community honorably.</p> <p>HOW TO APPLY</p> <p>Apply online.</p> <p>Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.</p> <p>You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.</p> <p>For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.</p> <p>The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.</p> <p>BENEFITS</p> <p>The City of Charlotte provides a comprehensive benefits package to eligible employees.</p> <p>Click here to learn more about the City of Charlotte's benefits.</p> <p>The City of Charlotte is a drug and alcohol-free workplace.</p>