<p>Position Summary Works with the Chief Quality Officer (CQO) to develop and maintain a robust quality, process improvement and patient safety program Responsibilities • Oversees the daily operations of the department. • Works with the leadership team to develop a culture and practice environment that embraces quality and patient safety, and is in compliance with the requirements of the various regulatory agencies. • Works collaboratively with the CQO to develop and implement the hospital level strategic plan for quality and safety. • Promotes a satisfied, healthy work environment for the workforce by establishing a climate of growth, challenge and development of all team members. • Organizes and leads workgroups to achieve success with hospital quality metrics. • Promotes the scientific method for problem solving by coaching individuals and teams in the use of PDSA's (Plan Do Study Act). • Participates in the planning and implementation of new technologies and procedures that support or enhance quality and patient safety activities. • Works with the CQO and Chief Financial Officer (CFO) in the development and management of the department budget. • Establishes and maintains an open and positive working relationship with the medical staff and hospital leadership team. • Embraces, communicates and promotes effective change. • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Qualifications Education/Training Master's degree required in a clinical discipline, industrial engineering, or related field. Licensure/Certification • Maintain current Florida licensure if degree is held in a clinical discipline. Experience Five (5) years of leadership experience in quality, process improvement, or patient safety required.</p> <p>Education/Training Master's degree required in a clinical discipline, industrial engineering, or related field. Licensure/Certification • Maintain current Florida licensure if degree is held in a clinical discipline. Experience Five (5) years of leadership experience in quality, process improvement, or patient safety required.</p> <ul> <li>Oversees the daily operations of the department. • Works with the leadership team to develop a culture and practice environment that embraces quality and patient safety, and is in compliance with the requirements of the various regulatory agencies. • Works collaboratively with the CQO to develop and implement the hospital level strategic plan for quality and safety. • Promotes a satisfied, healthy work environment for the workforce by establishing a climate of growth, challenge and development of all team members. • Organizes and leads workgroups to achieve success with hospital quality metrics. • Promotes the scientific method for problem solving by coaching individuals and teams in the use of PDSA's (Plan Do Study Act). • Participates in the planning and implementation of new technologies and procedures that support or enhance quality and patient safety activities. • Works with the CQO and Chief Financial Officer (CFO) in the development and management of the department budget. • Establishes and maintains an open and positive working relationship with the medical staff and hospital leadership team. • Embraces, communicates and promotes effective change. • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. </li></ul>