<p>Job Purpose:</p> <p>The Shipping Supervisor is responsible for overseeing daily shipping operations to ensure timely, accurate, and efficient shipment of goods. This role involves supervising a team, coordinating with other departments, and ensuring compliance with company policies, safety regulations, and customer requirements. The ideal candidate has strong organizational skills, leadership abilities, and a commitment to maintaining high standards of operational efficiency.</p> <p>This position will report to the: Senior Site Manager</p> <p>FLSA Status: Exempt</p> <p>What You'll be Responsible For in this Role</p> <p>Operations Management:</p> <p>Oversee all shipping activities, including order preparation, packaging, labeling, and dispatching.</p> <p>Coordinate with carriers, vendors, and internal teams to ensure timely deliveries.</p> <p>Monitor and optimize shipping processes to maximize efficiency and minimize costs.</p> <p>Operates as the production liaison between product development and sales</p> <p>In partnership with other departments, identifies opportunities for continuous improvement (Kaizen) and prioritizes these opportunities for consideration and implementation.</p> <p>Drives a cross functional, uniting, conducive culture of teamwork at the site.</p> <p>Team Supervision:</p> <p>Manage and lead a team of shipping staff, (Shipping Clerk, Receiving and loading Fork truck drivers) including scheduling, training, and performance evaluation.</p> <p>Daily Manage the company fleet of 2 trucks and transport drivers and ensure they follow the instructions provided to meet daily deliveries</p> <p>Plan Scheduled Department PTO and vacations to ensure the Site Shipping, Receiving, deliveries to customers are meet on time (Daily goal 100% DIFOT)</p> <p>Foster a positive work environment and ensure clear communication among team members.</p> <p>Address team concerns and resolve conflicts to maintain productivity.</p> <p>Inventory and Documentation:</p> <p>Ensure accurate documentation of shipments, including invoices, bills of lading, and customs paperwork.</p> <p>Ensure ALL daily paperwork is scanned and filled as per the company procedures and process on a daily basis to allow for invoicing of delivered goods to be processes by AP department.</p> <p>Maintain accurate records of inventory, shipping schedules, and delivery confirmations.</p> <p>Conduct regular audits of shipping logs and inventory to ensure compliance.</p> <p>End of Month</p> <p>Ensure all WIP, inventory, invoicing, documentation has been scanned, ALL numbers are accurately reported to meet End of Month Financial reporting deadlines</p> <p>Work closely with Site manager and Accountant to ensure smooth EOM final reporting and closing</p> <p>Quality and Safety:</p> <p>Ensure all outgoing shipments meet company quality standards and customer requirements.</p> <p>Monitor adherence to safety regulations and implement corrective measures when needed.</p> <p>Conduct regular inspections of equipment and shipping areas to ensure cleanliness and functionality.</p> <p>Problem Resolution:</p> <p>Address shipping delays, damages, or discrepancies promptly and professionally.</p> <p>Collaborate with other departments, such as customer service and sales, to resolve shipping-related issues.</p> <p>Reporting and Analysis:</p> <p>Analyze shipping data to identify trends, inefficiencies, and opportunities for improvement.</p> <p>Prepare and present regular reports on shipping performance, costs, and key performance indicators (KPIs).</p> <p>Job Responsibilities:</p> <p>Additional Responsibilities & Qualifications:</p> <p>Education and Experience:</p> <ul> <li>Education: High school diploma or equivalent required; bachelor's degree in logistics, supply chain management, or a related field preferred. </li><li>Experience: 5-10 years of experience in shipping, logistics, or warehouse operations; prior supervisory experience preferred. </li></ul> <p>Knowledge, Skills & Abilities:</p> <ul> <li>Integrated Leadership </li><li>People Development </li><li>Change Management </li><li>Intellectual flexibility </li><li>Business Acumen </li><li>Technical Acumen </li><li>Strong organizational and multitasking abilities. </li><li>Proficiency in shipping software and inventory management systems. </li><li>Excellent leadership and communication skills. </li><li>Problem-solving and decision-making capabilities. </li><li>Certifications: Forklift certification and knowledge of hazardous materials handling (if applicable) are a plus. </li><li>Supervise and delegate tasks to shipping team members. </li><li>Schedule and track shipments to ensure timely delivery. </li><li>Conduct routine checks to ensure all items are packaged securely and accurately. </li><li>Collaborate with procurement, production, and customer service teams to align shipping with operational goals. </li><li>Train team members on safety protocols, company policies, and efficient shipping practices. </li><li>Investigate and resolve shipping errors or delays. </li><li>Evaluate and recommend improvements in shipping tools and processes. </li><li>This role is integral to ensuring smooth logistics operations and customer satisfaction while maintaining cost-effectiveness and operational excellence. </li></ul> <p>Work Experience:</p> <p>Education:</p> <p>? No Education Preferences</p> <p>What We Offer</p> <ul> <li>Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc. </li><li>Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities. </li><li>Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions. </li><li>Healthcare benefits and 401k, paid time off, tuition reimbursement, and much more! </li></ul> <p>About Veritiv</p> <p>Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.</p> <p>Veritiv is an Equal Opportunity/Affirmative Action employer.</p> <p>EEO Policy US | EEO Policy Mexico</p> <p>This description does not attempt to define the job's essential functions as defined by applicable disabilities law.</p>