<p>Posting Open Date: August 1, 2025</p> <p>Anticipated Posting Close Date*: September 15, 2025</p> <ul> <li>Job posting may close early due to the volume of applicants. </li></ul> <p>Senior Manager Billing</p> <p>Fastly is seeking an experienced and strategic Senior Manager, Billing to lead and evolve the billing function. This highly visible role requires a blend of strong operational leadership, process improvement expertise, SOX compliance knowledge, and strong collaboration skills to support a sophisticated, consumption-based billing model. You will play a key role in enhancing billing accuracy. You will also lead efforts to automate manual processes and billing. Additionally, you'll support audit readiness and help enable scalable growth.</p> <p>What You'll Do:</p> <p>Billing Operations & Optimization</p> <ul> <li>Lead end-to-end billing operations for a usage-based (consumption) model, including both system-generated and manual invoice processes. </li><li>Drive improvements in billing accuracy, timeliness, and scalability by identifying automation opportunities and implementing best practices. </li><li>Collaborate with cross-functional teams (Sales, Deal Strategy, RevOps, IT, Engineering) to improve upstream data flow and integration with billing systems. </li></ul> <p>Process Improvement & Systems Integration</p> <ul> <li>Analyze and redesign current billing workflows and tools to reduce manual effort and enhance reliability. </li><li>Partner closely with IT to align system capabilities with billing requirements and evolving business models. </li><li>Document processes and ensure clear ownership across the integrated billing lifecycle. </li></ul> <p>Compliance & Audit Readiness</p> <ul> <li>Maintain and enhance internal controls to ensure SOX compliance for billing operations. </li><li>Prepare and support internal and external audits, ensuring documentation and control evidence are complete and accurate. </li><li>Continuously monitor and improve control effectiveness in collaboration with internal audit and finance teams. </li></ul> <p>Cross-Functional Partnership</p> <ul> <li>Build strong relationships with Sales, Deal Strategy, RevOps, IT, Engineering stakeholders to foster collaboration and shared accountability for billing accuracy. </li><li>Serve as a subject matter expert and problem solver for billing-related inquiries and escalations. </li><li>Communicate clearly and constructively, especially when resolving issues or managing competing priorities. </li></ul> <p>Team Leadership & Development</p> <ul> <li>Lead and mentor a team of billing professionals, providing guidance, structure, and development opportunities. </li><li>Set performance expectations, build team confidence, and cultivate a culture of accountability and continuous improvement. </li><li>Assess skill gaps and implement team training, coaching, or process changes as needed. </li></ul> <p>What We're Looking For:</p> <ul> <li>10+ years of experience in billing, order-to-cash, or revenue operations in a fast-paced technology environment. </li><li>4+ years in a management role leading billing teams, with experience navigating complex operational challenges. </li><li>Deep understanding of usage-based (consumption) billing and related systems and data flows. </li><li>Strong knowledge of SOX 404 controls, audit preparation, and public company requirements. </li><li>Proven ability to lead cross-functional initiatives and drive process improvements. </li><li>Excellent communication, stakeholder management, and analytical skills. </li><li>Experience with ERP and billing platforms (e.g., NetSuite, Salesforce, or similar). </li></ul> <p>We'll be super impressed if you have experience in any of these:</p> <ul> <li>CPA, MBA, or relevant finance/accounting certification. </li><li>Familiarity with metering systems or usage data platforms. </li></ul> <p>Work Hours: This position will require you to be available during core business hours.</p> <p>Work Location(s) & Travel Requirements:</p> <p>This position is open to the following preferred office locations:</p> <ul> <li> <p>San Francisco</p> </li><li> <p>Denver</p> </li></ul> <p>Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.</p> <p>Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p> <p>Salary:</p> <p>The estimated salary range for this position is $139,830.00 - $186,444.00</p> <p>Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.</p> <p>This role may be eligible to participate in Fastly's equity and discretionary bonus programs.</p> <p>Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?</p> <p>We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days.</p>