<p>JOB SUMMARY:</p> <p>This position serves as the patient advocate, providing a message of compassion and fulfilling the mission of Pella Regional Health Center; communicating, educating and defining the cost and payment process to benefit those who depend on us now and in the future.</p> <p>Minimum knowledge, skills, and abilities:</p> <ul> <li>Critical thinking skills required to effectively perform the duties as outlined in this job description. Minimum of 2 year degree in healthcare related field or accounting preferred with experience in healthcare and/or insurance substituted for a degree </li><li></li><li>Experience in a health care setting in an insurance/billing/collections/coding role </li><li>Knowledge of insurance benefits </li><li>Knowledge of CPT and ICD-10 codes preferred </li><li>Knowledge of billing processes for clinic and hospital settings </li><li>Ability to articulate clearly and to communicate in an understandable manner </li><li>Ability to read and communicate effectively in English </li><li>Basic mathematical skills </li><li>Strong computer skills with ability to learn specific computer systems </li><li>Positive, appropriate customer service skills </li><li>Able to work effectively as a leader and member of a team </li></ul> <p>#INDSP</p>