<p>Kforce's client is looking for a Business Analyst to join their team for a hybrid role in the Charlotte, NC or Fort Mill, NC area.</p> <p>Duties:</p> <ul> <li>Performing business analysis activities working with key users in the continual improvement of business processes </li><li>Performing interviews, workshops, and surveys to gather detailed requirements from business users and stakeholders </li><li>Highlighting/identifying gaps in existing functionality and review requirements with stakeholders </li><li>Collaborating on project efforts in the support of existing systems, processes, services and/or in the execution of new projects </li><li>Capturing Business User Stories and Requirements </li><li>Developing models such as process flow diagrams, data flow diagrams, and wireframes to illustrate requirements and solutions </li><li>Providing analytical support to maximize product performance by understanding system capabilities, user needs, and user experience </li><li>Creating detailed Functional Designs for technical counterparts </li><li>Creating and executing test plans, including capturing and working through solutions to defects </li><li>Participating in systems and integration testing (SIT), and user acceptance testing (UAT) to ensure that the delivered solution meets the defined requirements and business needs </li><li>Developing user documentation for newly created processes and system enhancements </li><li>Using logic and methods to solve difficult problems with effective solutions* Graduate degree in Information Systems, Computer Science, or a related technical discipline or equivalent work experience </li><li>7+ years of experience supporting IT systems, processes or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environment </li><li>End to End understanding of Warehouse Management System or any domain within it </li><li>Strong analytical, problem solving, and root cause analysis skills </li><li>Understanding of application development, software development lifecycle concepts </li><li>Good written and verbal communication skills are crucial for working with all stakeholders (i.e. Use Case and User Story Development) </li><li>Preferred experience with Agile and Waterfall approaches </li><li>Experienced in using CI/CD tools like Jira, QTest, Confluence, Bitbucket (preferred but not required), Jenkins (preferred but not required) </li><li>Trained on using Oracle database (via Toad or SQL Developer) and executing basic PL/SQL queries </li><li>Proficient in creating process flow charts/diagrams using MSVisio or other diagram/visualization tools </li></ul>