<p>About Lovesac:</p> <p>We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered-right-to-your-door-able, allowing our customers to live the life they want to live.</p> <p>Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud-like comfort. From there, we expanded the possibility for sustainable furniture with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days, but our goal will always remain the same - to create truly adaptable, comfortable furniture that can be with you for life.</p> <p>About our Culture:</p> <p>At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry, but also make a meaningful impact on the world. Above all else, we're driven by love (because it matters) and are dedicated to promoting love and happiness in all aspects of our work. It's about success, of course, but it's also about making a positive impact on everyone our business touches.</p> <p>About the Role:</p> <p>As a Lovesac Assistant Manager, you will use your top ambition to create a welcoming and engaging in-store experience and help our customers design our products to fit their style and space! If you are passionate about sustainability and products that are designed to evolve with you, love to build relationships and are dedicated to making every customer experience extraordinary and want to inspire a team to do the same - join our Lovesac Retail Team!</p> <p>What You'll Do:</p> <ul> <li>Actively engage with customers using our Lovesac selling techniques. </li><li>Demonstrate in-depth knowledge of Lovesac products and services and effectively demos, assists, and educates customers as well as supports your team of Associates with product knowledge and demonstration skills. </li><li>Guide the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships as well as supports your team of Associates to be effective in this same process. </li><li>Foster long-term relationships and brand loyalty through consistent, exceptional service. </li><li>Conduct customer outreach using company provided tools and communication methods. </li><li>Stay updated on changes to selling and promotional strategies, demonstrating flexibility and adaptability to business changes. </li><li>Quickly identify and resolve customer issues, ensuring a positive shopping experience. </li><li>Maintain a welcoming and visually appealing store by following visual merchandising standards. </li><li>Oversee store operations including but not limited to; opening and closing, inventory, exchanges, marketing and promotions and ensure they are followed to company standards. </li><li>Utilize company tools, sales data and reports to prioritize tasks and support daily operations. </li><li>Follow company policies, and operational procedures to maintain consistency, safety, ensure customer satisfaction, and mitigate risks. </li><li>Analyze sales data to support your team in demonstrating the behaviors to meet goals and KPIs. </li><li>Demonstrate accountability by ensuring personal and team sales goals, key performance indicators and customer service standards are met. </li><li>Perform other duties as assigned by Management. </li></ul> <p>Who you Are:</p> <p>Our Lovesac Values:</p> <ul> <li>Core Values: Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters </li><li>Table-Stakes Values: Willing to Sweep Floors, Grit, Positive, Self-Aware, Self-Starting, Insatiable Learners, Transparency, Customer-Centric </li></ul> <p>Our Lovesac Core Competencies:</p> <ul> <li>Builds Customer Centricity </li><li>Drives Remark-able Results </li><li>Collaborates Effectively </li><li>Makes Good Decisions </li><li>Demonstrates Self-Awareness </li></ul>