<p>Position Title: Receptionist - Work Order Clerk</p> <p>Location: St. Louis, Missouri</p> <p>Reports To: Work Order Department Supervisor</p> <p>Together, We Keep Things Running Smoothly</p> <p>We're looking for a polished, professional, and highly organized individual to serve as the face of our St. Louis office. As our Receptionist - Work Order Clerk, you'll be the first point of contact for visitors and callers while also playing a critical role in coordinating work orders and administrative tasks that keep our operations on track. This is an excellent opportunity for someone who thrives in a structured environment, enjoys interacting with people, and has a strong attention to detail.</p> <p>What You'll Do</p> <ul> <li>Welcome with professionalism: Greet clients, team members, and guests in a friendly and professional manner; ensure a positive first impression of our business. </li><li>Manage communication channels: Answer incoming phone calls, route them appropriately, take messages, and support appointment scheduling. </li><li>Keep things moving: Process incoming and outgoing mail, packages, and deliveries; ensure timely and accurate distribution. </li><li>Support workflow: Assist in processing work orders and tracking job progress; help generate billing and administrative reports as needed. </li><li>Stay organized: Maintain physical and digital filing systems, retrieve data and documentation upon request, and provide written summaries when needed. </li><li>Be resourceful: Handle administrative inquiries, coordinate office supply needs, and schedule service or maintenance for office equipment. </li><li>Pitch in where needed: Perform general office duties and provide cross-functional support for special projects and operational tasks. </li></ul> <p>What We're Looking For</p> <ul> <li>You bring excellent communication skills, both written and verbal. </li><li>You are proactive, professional, and approachable, with a customer service mindset. </li><li>You can juggle multiple priorities while maintaining a calm and welcoming demeanor. </li><li>You are detail-oriented with strong organizational and time management skills. </li><li>You're comfortable using Microsoft Office tools and basic office equipment. </li><li>You understand work order processing or administrative billing functions and can learn new systems quickly. </li></ul> <p>Qualifications</p> <ul> <li>High school diploma required; Associate's degree or coursework in business administration or a related field is a plus. </li><li>3-5 years of administrative experience, ideally with exposure to work orders, billing, or accounts payable processes. </li><li>Able to work at a computer or front desk for extended periods (sitting or standing). </li><li>Must be able to lift up to 15 pounds occasionally and navigate the facility as needed. </li></ul> <p>Why Join Us?</p> <p>You'll be part of a team that values professionalism, collaboration, and doing the right thing. This role offers visibility and responsibility, perfect for someone who enjoys being a helpful resource and who takes pride in keeping things organized and running smoothly.</p> <p>Benefits That Work for You</p> <p>Ford Steel provides rich benefits to its full-time employees and their families, including, but not limited to:</p> <ul> <li>Multiple Major Medical Plans </li><li>Dental and Vision Insurance </li><li>Voluntary Life Insurance </li><li>Short-Term Disability </li><li>Flexible Spending Account (FSA) </li><li>Company-paid Basic Life Insurance </li><li>Company-paid Long-Term Disability </li><li>Generous Holiday Schedule </li><li>Competitive PTO Policy </li><li>401(k) Retirement Plan </li></ul>