<p>A Member Services Entrance Assistant is attentive, welcoming, and knowledgeable about Wellness and Recreation facilities and programs. In this role, you will greet members as they enter and exit the facility, provide directions around the facility, answer questions from current and prospective members and visitors, verify the identification of members, and work collaboratively with other student employees. Join our pack!</p> <p>Contribute</p> <ul> <li>Access Control: Monitor access to the Wellness and Recreation facilities at three entrance locations to ensure only valid users and their guests are admitted. </li><li>Customer Service: Welcome and greet users and provide information regarding memberships, tours, facilities, programs, services and the local area. </li><li>Member Education: Educate users on downloading our app and using the MyWellRec portal. </li><li>Wayfinding: Assist members and visitors with directions around the facility and around campus. </li><li>Tech Support: Utilize InnoSoft Fusion and other technology resources for entrance access and control. </li><li>Cleanliness: Maintain clean and inviting entrances to the facility. </li></ul> <p>Is Time Limited No If Yes, Appointment Length Wolfpack Perks and Benefits</p> <p>As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.</p> <p>What we offer:</p> <ul> <li>Health Insurance for Temporary Employees </li><li>Enhance your career with LEAD courses </li><li>Attend non-revenue generating sporting events for free. </li></ul> <p>Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.</p> <p>Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.</p> <p>Department Information</p> <p>Job City & State Raleigh, NC Department Wellness and Recreation</p> <p>System Information</p> <p>Classification Title Temporary-Clerical Working Title Member Services Entrance Assistant</p> <p>Position Information</p> <p>Requirements and Preferences</p> <p>Work Schedule Maximum 20 hours per week as scheduled Other Work/Responsibilities</p> <ul> <li>Guideline Enforcement: Understand and enforce Wellness and Recreation and area specific guidelines. </li><li>Risk Management: Knowledge and implementation of emergency action plan. </li><li>Training and Meetings: Attend required training and monthly staff meetings. </li><li>Community: Develop professional relationships with co-workers, participants and guests. </li><li>Support: Perform other related duties to support the overall functioning of the department. </li></ul> <p>Working Conditions</p> <ul> <li>Environment: Work will be completed indoors. </li><li>Physical: Frequent standing, sitting, walking, bending and reaching. </li><li>Sensory: Potentially loud and busy work environment that requires strong communication and observation skills. </li><li>Schedule: Flexibility in availability is needed to potentially work early mornings, late nights, weekends, and breaks. </li><li>Safety: Exposure to potential safety hazards and adherence to the emergency action plan to mitigate risk. </li></ul> <p>Minimum Experience/Education Department Required Skills</p> <ul> <li>Initiative: Complete required work, pursue opportunities to expand knowledge, work to better the department. </li><li>Communication: Display effective and proactive interpersonal communication with users and coworkers. </li><li>Customer Service: Prioritize our users, ensuring a positive and supportive experience for all participants. </li><li>Critical Thinking: Actively conceptualizing, applying, analyzing, and evaluating information to reach a conclusion. </li><li>Teamwork: Collaborate and use knowledge and experiences to contribute to the success of the team. </li><li>Values Reasoning: Using our four values of care, positivity, flexibility and support when making decisions. </li><li>Professionalism: Present expected behavior in the workplace, exemplified by your attitude and effort. </li></ul> <p>Preferred Years Experience, Skills, Training, Education</p> <p>N/A</p> <p>Required License or Certification</p> <ul> <li>Eligibility: Current full-time NC State student status, demonstrated by enrollment in at least 12 undergraduate or 9 graduate credit hours. </li></ul> <p>Valid NC Driver's License required? No Commercial Driver's License Required? No</p> <p>Recruitment</p>