<p>The Concierge is an open area, front desk position that is a greeter to all visitors and a resource for residents and families. Duties include handling specific resident services, providing support to management and other departments and includes the following duties:</p> <ul> <li>Extend a prompt, warm and inviting welcome to all visitors. </li><li>Answer calls in a friendly and professional manner. </li><li>Maintain a clean and neat reception area making a good first impression. </li><li>Seek administrative support as needed. </li><li>Perform multiple tasks simultaneously in a fast-paced, high-volume environment. </li></ul> <p>Welcome with Warmth. Support with Purpose. Create a Legacy.</p> <p>At Legacy Senior Living, the first impression matters - and you're the face of our community. As a Receptionist, you'll set the tone of hospitality and care that defines every resident's and visitor's experience. Your friendly, professional presence is the heart of connection for residents, families, staff, and guests.</p> <ul> <li>-- </li></ul> <p>Your Mission as Receptionist</p> <p>You're more than a greeter-you're a coordinator, a communicator, and a calming presence in a busy, fast-paced environment. Your role ensures smooth day-to-day operations by managing communication, scheduling, and providing vital support to both residents and the broader team.</p> <ul> <li>-- </li></ul> <p>What You'll Do</p> <p>Communication & Customer Service</p> <ul> <li>Greet all visitors warmly and professionally, making them feel welcome and comfortable </li><li>Answer phones promptly, with excellent telephone etiquette, and relay messages accurately and quickly </li><li>Handle appointment scheduling and coordination for residents and staff </li><li>Provide friendly assistance and answer questions from families, vendors, and guests </li></ul> <p>Administrative & Operational Support</p> <ul> <li>Maintain a clean, organized, and welcoming reception and lobby area </li><li>Manage incoming and outgoing mail and packages, including FedEx shipments </li><li>Maintain inventory of office and break room supplies, ordering as needed </li><li>Support the Business Office Manager with clerical duties including accounts payable assistance </li><li>Transport residents to and from doctor's appointments safely and on schedule </li><li>Assist with multi-tasking demands in a high-volume environment </li><li>-- </li></ul> <p>Who You Are</p> <ul> <li>A naturally warm and cheerful communicator with strong customer service skills </li><li>Well-organized, dependable, and able to manage multiple tasks efficiently </li><li>Proficient in Microsoft Word, Excel, Outlook, and other standard office software </li><li>Possess a valid driver's license and clean driving record </li><li>Comfortable handling sensitive information with professionalism and discretion </li><li>High school diploma or equivalent required; additional office training a plus </li><li>-- </li></ul> <p>Why Legacy?</p> <p>Joining Legacy means working in a supportive environment that values your role in creating a home-like atmosphere. You'll enjoy:</p> <ul> <li>Competitive pay and consistent scheduling </li><li>Comprehensive benefits including medical, dental, vision, and life insurance </li><li>PTO and paid holidays </li><li>Opportunities for growth and continued learning </li><li>A team-oriented culture built on respect, servant leadership, and community </li><li>-- </li></ul> <p>Be the Welcome Everyone Remembers. Join Legacy Senior Living.</p> <p>If you're ready to be the friendly face and steady voice that connects our community, apply today and start making a difference every day.</p> <p>Qualifications</p> <ul> <li>Excellent customer service skills </li><li>Good organizational and time management skills </li><li>Good problem-solving skills </li><li>Mature, cheerful personality </li><li>Desire to work with senior adults </li><li>Must be willing to work hours required to complete the duties of the position, including weekend and holiday hours as scheduled. </li></ul> <p>Knowledge Requirements</p> <ul> <li>Must have minimum high school degree. (Prefer 2-4-year college degree) </li><li>Professional communication skills </li><li>Telephone etiquette and customer service </li><li>Any additional required training </li></ul>