<p>Job Description:</p> <p>Position Description - Program Manager</p> <p>JOB SUMMARY:</p> <p>The Program Manager supports the Coordinators of Continuing Education in identifying</p> <p>community needs, and developing innovative K-12 student enrichment and adult education</p> <p>classes that promote lifelong learning. This position is responsible for assisting with program</p> <p>administration, communications, registration, scheduling, reporting and on-site coordination to</p> <p>ensure the success of all Wilton Continuing Education (WCE) programs.</p> <p>PREFERRED QUALIFICATIONS:</p> <ul> <li>Bachelor's degree preferred </li><li>Strong computer skills; proficiency with Gmail, Google Workspace, Microsoft Word and Excel, and Canva; willingness to learn, manage and enhance the WCE website </li><li>Excellent written, verbal, and interpersonal communication skills </li><li>Strong customer service experience with the ability to interact effectively with instructors, students, parents, and school personnel </li><li>Ability to work independently, adapt quickly to changing situations, and make on-the-spot decisions </li><li>Strong organizational skills and attention to detail </li></ul> <p>REPORTS TO:</p> <p>Coordinator of Continuing Education & Assistant Coordinator of Continuing Education</p> <p>PRIMARY PERFORMANCE RESPONSIBILITIES:</p> <ul> <li>Provide excellent customer service by answering phones and emails, providing class information, processing registrations/refunds, and following up on all communications. </li><li>Communicate with instructors, students, parents and school personnel in the coordination of Enrichment and Adult Education programs. </li><li>Build Enrichment, Summer and Adult Education catalogs by writing/enhancing class descriptions, generating schedules, updating fees, uploading photos, and proofreading. </li><li>Prepare and distribute class materials, instructor schedules, and information packets. </li><li>Provide on-site coordination of after school programs at Miller-Driscoll and Cider Mill Schools and evening programs at Comstock Community Center, and Wilton High School. </li><li>Manage attendance procedures, ensuring all students are accounted for and protocols are followed. </li><li>Coordinate logistics with the Manager and Lead Instructors of the WCE Extended Day After School Program. </li><li>Create engaging social media content, including flyers and promotional posts. </li><li>Research new class opportunities and market trends to expand and improve the WCE offerings. </li></ul> <p>This position will require late afternoon and scheduled evening visits to schools to monitor</p> <p>and engage with ongoing Enrichment and Adult Education classes.</p> <p>(Compensation based on experience.)</p> <p>Wilton Public Schools is committed to a policy of equal opportunity for all qualified persons.</p> <p>Wilton Public Schools does not discriminate in any employment practice, education program, or educational activity on the basis of race, color, religious creed, sex, age, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability (including, but not limited to, intellectual disability, past or present history of mental disorder, physical disability or learning disability), genetic information & testing, Family & Medical Leave status, protected veteran status, or any other basis prohibited by Connecticut state and/or federal nondiscrimination laws.</p> <p>Wilton Public Schools prohibits retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.</p>