<p>General Information</p> <p>Ref #</p> <p>45444</p> <p>Department</p> <p>Clerical</p> <p>Job Site</p> <p>Sand Lake Animal Clinic</p> <p>Date Published</p> <p>11-06-2025</p> <p>Base Min.</p> <p>$ 18</p> <p>Base Max.</p> <p>$ 20</p> <p>Description & Requirements</p> <p>Company Overview</p> <p>At Sand Lake Animal Clinic, we believe compassionate, high-quality medicine starts with a deeply supportive environment. We have proudly served the Orlando community since 1980, building a legacy of trust and comprehensive care that is reflected in our excellent 4.8-star Google rating. Crucially, we are an American Animal Hospital Association (AAHA) accredited facility, recognized worldwide as a benchmark for quality care. This means we regularly undergo rigorous evaluations in nearly every aspect of our hospital, ensuring you always have the resources and protocols required to deliver exceptional medicine. Join a team where you are respected, supported, and positioned to do your best work every day.</p> <p>We know that the best patient care requires deeply valuing our teammates. Our culture focuses on collaboration and providing unparalleled support for everyone on the veterinary team. As part of a larger network, you will have access to continuous educational resources and internal specialty consultations. We have programs in place designed to help you achieve your long-term professional goals, whether that involves pursuing advanced credentialing, mentoring others, or moving into a leadership role. When you join Sand Lake Animal Clinic, you become part of a dedicated group of professionals who strive to succeed together.</p> <p>Quality of medicine is non-negotiable here. As an AAHA-accredited hospital, our standards are rigorous across surgical procedures, patient care, diagnostic imaging, and anesthesiology. You will practice high-level, comprehensive small animal medicine encompassing urgent care and emergency services. We offer advanced care across critical areas, including orthopedics and sophisticated surgical procedures. We are equipped to handle complex testing and diagnostics, ensuring you have the necessary tools to achieve the best outcomes for every patient.</p> <p>Located in Orlando, Florida, Sand Lake Animal Clinic offers the ideal work-life balance in one of the nation's most dynamic and popular cities. Orlando provides endless opportunities for entertainment, outdoor recreation, and cultural exploration. Whether you seek vibrant downtown life, beautiful natural springs, or easy access to the coastlines, Orlando places you at the center of it all. This location ensures that while you focus on providing compassionate care to the community's pets, you are never far from exciting opportunities outside of the hospital.</p> <p>Job Description</p> <p>As a Receptionist you will: - Receive and place calls to clients for the purpose of scheduling. - Prioritize multiple tasks in a calm, organized manner. - Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc. - Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarians instructions, and schedule all future appointments. - Utilize hospital computer systems to document medical records and communicate with clients and teammates. - Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures. - Excellent customer service skills and an exceptional level of communication in a professional manner. - Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures. - Maintain a positive attitude in all interactions with clients, pets and other teammates. - Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.</p> <p>Responsibilities and Benefits</p> <ul> <li>Utilizing standard office/business equipment. - Knowledge of veterinary medical terminology and procedures. - Flexible schedule including some weekend and holiday shifts. - Experience with veterinary software is preferred. - Ability to work independently on assigned tasks as well as to accept direction on given assignments. - Possession of organizational skills. - Critical thinking " Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. - Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations. </li></ul>