<p>Position Type:Technology Support Technician Location: Central Office Reports to: Technology Director Annual Salary: $55,000.00 - $60,000.00 General Description: To ensure the effective operation of all PC hardware and peripherals and associated desktop applications, through installations, upgrades, problem resolution. Qualifications:</p> <ul> <li>Ability to troubleshoot all Microsoft Windows Operating Systems </li><li>A+ Certification preferred </li><li>Familiarity with Chromebooks </li><li>Familiarity with Google Suite </li><li>Demonstrated solid interpersonal and communications skills </li><li>Application and System Training certificates </li><li>Familiarity with network architecture </li><li>Proven ability to practice good judgment under pressured situations </li><li>Must successfully pass Criminal Offender (CORI) background check and national fingerprinting screening (CHRI). </li></ul> <p>Performance Responsibilities</p> <ul> <li>Installs and configures Software on Windows, MAC and Chrome Operating Systems </li><li>Rebuilds OS and Applications </li><li>Configures email and browser applications </li><li>Installs Hardware, upgrades and configurations; installs batteries, hard drives, cmos configurations. </li><li>Installs and configures AV devices </li><li>Maintains up to date knowledge about systems software supplied by the manufacturer and other support resources for drivers, etc. </li><li>Researches problem resolution through forums, newsgroups and websites, etc. </li><li>Initializes printer setup and configuration </li><li>Provides hardware, software, application technical support to end-users to ensure proper function. </li><li>Installs upgrades, maintains and repairs computers and peripheral equipment </li><li>Makes recommendations for upgrades and new technologies </li><li>Installs and upgrades software applications system-wide </li><li>Troubleshoots technical problems on all platforms </li><li>Assists with backup and restore routines </li><li>Assists with testing hardware and software technologies to ensure compatibility with existing systems. </li><li>Performs other related duties as assigned by Technology Manager </li></ul> <p>We understand that our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the FPS community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. We are committed to reflecting that diversity in our staff. We strive to have the most diverse applicant pool possible; to that end, we encourage individuals of all backgrounds to apply for any position at Franklin Public Schools. Franklin Public Schools is committed to maintaining an environment that is free from discrimination and harassment in accordance with state and federal law, including based on age, race, color, religion, national origin, pregnancy, pregnancy-related status, gender identity, sexual orientation, sexual harassment, veteran status, political affiliation, genetic information and/or disability.</p>