<p>RETIREMENT SERVICES CONSULTANT</p> <p>You'll be the subject matter expert behind ProService Hawaii's Multiple Employer Retirement Plan (MEP), supporting hundreds of employers and thousands of employees across the state. You'll ensure 100% compliance, build trust with clients, and partner with vendors to deliver seamless, proactive service. From regulatory filings to employee education, your work balances technical depth with relationship management-and requires both precision and empathy. You'll collaborate across internal teams while leading initiatives that enhance the plan's value and impact.</p> <ul> <li> <p>Serve as the primary point of contact for MEP clients and vendors-managing plan compliance, onboarding, and ongoing support</p> </li><li> <p>Ensure timely, accurate processing of employee and employer retirement plan transactions in HRIS systems</p> </li><li> <p>Facilitate educational sessions and internal trainings that boost client and team understanding of 401(k) benefits</p> </li><li> <p>Lead compliance activities including nondiscrimination testing, 5500 filing, audits, and fiduciary committee coordination</p> </li><li> <p>Deliver expert consultation to clients and internal teams with a focus on service excellence and regulatory accuracy</p> </li><li> <p>Identify and execute improvements that enhance operational efficiency, plan competitiveness, and participant engagement</p> </li></ul> <p>WHAT YOU BRING</p> <p>You bring deep knowledge of 401(k) plan administration and the confidence to advise clients, navigate compliance issues, and collaborate with vendors-all while keeping service at the center. You're analytical, adaptable, and detail-oriented, with the ability to translate technical concepts into client-friendly guidance.</p> <ul> <li> <p>Demonstrated expertise in 401(k) retirement plan administration, including ERISA compliance; MEP experience strongly preferred.</p> </li><li> <p>Ability to manage complex client portfolios and vendor relationships with a high degree of professionalism.</p> </li><li> <p>Strong project management, organizational, and analytical skills; comfort working independently in a fast-paced environment.</p> </li><li> <p>Exceptional written and verbal communication skills, including experience delivering client presentations or trainings.</p> </li><li> <p>Proficiency in Microsoft Excel and retirement plan systems; experience with Prism, Salesforce, or UltiPro preferred.</p> </li><li> <p>Familiarity with IRS filings (Form 5500), nondiscrimination testing, and retirement compliance best practices.</p> </li></ul> <p>WHY PROSERVICE</p> <p>At ProService Hawaii, we empower businesses and employees across the islands by delivering HR solutions that work. As Hawaii's largest local HR partner, we support thousands of organizations with payroll, benefits, risk management, and more. With over 18 consecutive years as a Best Place to Work, we're committed to fostering a purpose-driven, inclusive, and high-performing culture where people take ownership and do what's right-for clients and for each other.</p> <p>We believe great work happens when people are trusted, supported, and challenged to grow. We're building a workplace where high standards and a strong sense of purpose go hand-in-hand-and where your contributions directly impact Hawaii's employers, their employees, and the broader communities we serve. Here's what you can expect:</p> <ul> <li> <p>A Culture That Means Something: Our Core Values aren't just words on a wall. They guide how we work, make decisions, and support one another.</p> </li><li> <p>Trust and Autonomy: You'll be empowered to manage your responsibilities with clarity and independence, backed by a team that shares your commitment to doing things right.</p> </li><li> <p>Real Opportunities to Grow: Whether you're looking to deepen your expertise or step into leadership, you'll have access to feedback and coaching, development programs, mentorship, and clear paths forward.</p> </li><li> <p>Flexibility with Accountability: For Hawaii-based employees, we offer hybrid work options. For those on the mainland, we offer fully remote roles, so long as you are ready to work on Hawaii Standard Time.</p> </li><li> <p>Competitive Compensation and Benefits: We value your contributions and back that up with strong pay $84,466.00-$116,140.00 per year, full benefits, and resources to support your well-being.</p> </li></ul>