<p>Job Description</p> <p>The Manager of HR & Administration in Hartford will work closely with the Director of Human Resources providing ongoing support to the Divisions in the areas of employee relations, full cycle recruitment, policy writing and implementation, supervisory & management training, and transactions. This individual will directly supervise the HR Generalist assigned to them, and support HR department projects, tasks and objectives.</p> <p>Accountability</p> <p>This position reports directly to the Director of Human Resources with occasional direction from the AGM of Administration. The position directly supervises an HR Generalist in the Hartford Division. This position may also assist in the supervision of other administrative personnel as needed across the organization.</p> <p>Examples of Duties</p> <ul> <li>Performs full cycle recruiting tasks for exempt and nonexempt positions. Reviews job descriptions and requirements with hiring managers and determines appropriate channels for recruiting. </li><li>Serves as an administrator for the job requisition approval process and applicant tracking system. </li><li>Works collaboratively with union partners/representatives and management to resolve labor relation matters ensuring consistency in decision making and outcomes to reduce potential liability for the organization. </li><li>Manages the full recruiting and hiring cycle including background investigations and compliance, and onboarding for all exempt and nonexempt personnel, full and part-time, and temporary employees, in the Hartford Division. </li><li>Assists the HRIS Manager and other HR Managers in processing employee life cycle changes (e.g. hires, terminations, promotions, transfers, title/schedule changes), including drafting appropriate communications and updating files in HRIS. </li><li>Assists the Employee Benefits Manager with any benefits administration matters as needed. </li><li>Assesses training needs for the organization and makes recommendations. </li><li>Develops online and in-person training programs for supervisors, managers, and other employees, including training required by law, and delivers training as appropriate. </li><li>Assists the Director of Human Resources in handling and resolving employee relations concerns and complaints. </li><li>Leads or assists with internal investigations of employee complaints. </li><li>Assists in carrying out Affirmative Action and/or Equal Employment Opportunity policies and reporting. </li><li>Manages unemployment compensation matters. </li><li>Develops a thorough working knowledge of union contracts, and company policies and procedures. </li><li>Oversees & performs analysis and reporting of personnel information as required by executive management and outside agencies. </li><li>Monitors employee performance appraisals and personnel actions; works with supervisors and managers to develop employee feedback and disciplinary action when appropriate. </li><li>Overseas third party FMLA administrator and works with managers to respond to requests for reasonable accommodation under the ADA. </li><li>Responds to inquiries for information from employees, senior leadership, and/or external partners as needed. </li><li>Coordinates and schedules meetings with staff, consultants, and external partners as needed. </li><li>Assists Department Heads and/or Human Resources in overseeing divisional administration and proper recording of time and leave, FMLA, CDL, and performance records in conformity with all Company and regulatory requirements. </li><li>Assists in preparing documentation related to unemployment compensation, grievance arbitrations, and disciplinary actions, as assigned. </li><li>Acts as liaison for the division with company Finance, Human Resources, and Pension administrators. </li><li>Leads discussions with union representatives and employees regarding grievances and labor issues as assigned; reviews and evaluates major grievance issues and disciplinary actions of hourly employees; recommends and initiates appropriate action; and represents the company in proceedings concerning unemployment compensation, grievance arbitrations, as assigned. </li><li>Work cooperatively with all levels of personnel. </li><li>Attends in-service training, seminars or other opportunities for professional development as made available by the Agency. Provides training for Agency personnel as required. Actively participates in staff meeting, trainings, etc. </li><li>Has thorough working knowledge of Agency policies and procedures, and collective bargaining agreements. </li><li>Manages the coaching, training, discipline and/or commendations for any first level administrative employees as assigned. </li><li>Manages and participates in the selection and interview process for all administrative positions in the Hartford Division and other divisions as needed. </li><li>Travels and provides support to other departments and divisions with HR, Finance and other administrative related functions as needed. </li><li>Serves as a backup to the Director of Human Resources or other Divisional HR Managers as needed. </li><li>Assist other departments and divisions as assigned. </li><li>Other duties and responsibilities as assigned. </li></ul> <p>Qualifications</p> <ul> <li>A bachelor's degree with major course work in Human Resources Management, HRIS, Administration, Organizational Psychology, Organizational Development, or a related field and five (5) years of relevant work experience is required. </li><li>An equivalent combination of education and work experience on a year-for-year basis can be substituted for the 4-year degree requirement. </li><li>An advanced degree in Human Resources Management, and/or a PHR, SPHR, SRHM-CP, or SHRM-SCP is preferred. </li><li>A minimum of three (3) years of leadership experience is required. </li><li>Experience working in a union environment, interviewing, hiring, training, employee development, employee discipline up to and including termination. </li><li>Ability to handle sensitive and confidential information with discretion. </li><li>Ability to quickly master all internal software programs and new HRIS and timekeeping systems. </li><li>Ability to prioritize projects and have excellent communication (written and oral) interpersonal skills, tact and diplomacy. Ability to work both independently and in a team environment. </li><li>Knowledge of the advanced principles of supervision, knowledge of progressive discipline processes, including demonstrated ability to communicate clearly, build commitment to goals, offer instruction, with excellent written and verbal communication skills, interpersonal skills, tact and diplomacy. </li><li>Ability to work in a fast-paced environment, to multitask, manage multiple employees, ability to conduct training when necessary. </li><li>Customer-focused and capable of relating well at all levels of the organization. </li><li>Impeccable judgment and high personal/professional integrity. </li><li>Flexible availability including nights and weekends as needed to support a 3-shift 24/7/365 operation. </li><li>A Valid Driver's License is required. Individual may be required to travel in the course of their daily work. </li></ul> <p>How To Apply</p> <p>Please visit our website at http://www.cttransit.com/Careers/ to complete the on-line application and attach a cover letter and resume.</p>