<p>Position Title: Assistant Director, Undergraduate Advising</p> <p>Department Name: University Advising Center</p> <p>Position Reports To: Associate Director, Undergraduate Advising</p> <p>FLSA STATUS: Salaried</p> <p>Salary Range: $70,304.00</p> <p>Benefits: The University's comprehensive benefits program</p> <p>Days & Hours: Monday through Friday, 37.5 hours per week. Standard work schedule is 9:00 am to 5:30 PM, may be adjusted. Flexible schedule may require evening and weekend hours during peak periods.</p> <p>BASIC FUNCTION AND SCOPE OF JOB:</p> <p>The Assistant Director, Undergraduate Advising will provide guidance to students within the school of undergraduate, collaborate with staff and faculty to enact retention strategies, participate in campus-wide events, and serve as an integral part of the department's mission and student's professional and academic growth.</p> <p>ESSENTIAL FUNCTIONS:</p> <ul> <li>Build a partnership with a caseload of advisees to clarify their personal, academic, and career goals and articulate expectations of advisor-advisee relationship </li><li>Develop a path to degree completion and implement goal-setting strategies </li><li>Conduct appointments via web conference and phone </li><li>Manage communications with advisees via email and text according to established timelines and the departmental communication plan </li><li>Coach students regarding degree options and academic standing, continuously monitoring their success </li><li>Maintain timely and accurate client case notes and records in Salesforce </li><li>Gain a thorough understanding of course prerequisites, degree equivalents, degree requirements, and University policies to effectively coach students with regard to program and course selection </li><li>Respond immediately to at-risk cases, making appropriate referrals to campus support services and resources (i.e. counseling, career planning, tutoring, disability services) and consulting with the departmental directors as needed </li><li>Utilize Colleague to update academic records, process transfer credits and course substitutions, conduct registration transactions, and process program changes </li><li>Customize advising sessions based on the unique needs of each student, applying understanding, compassion, strength-based coaching and competence when working with individuals from diverse backgrounds </li><li>Apply conflict management and conflict resolution skills when working with dissatisfied clients </li><li>Collaborate with relevant faculty, staff, and administrators for academic updates and to ensure satisfactory academic progress for all assigned students </li><li>Develop and facilitate workshops to foster student's professional development and support academic success and retention </li><li>Provide opportunities to engage (special) populations (i.e. veterans and international students) and accommodate their unique academic requirements </li><li>Collaborate with key departments across campus to enhance student services and the student experience </li><li>Assist with implementing retention strategies for students </li><li>Participate in assessment efforts to gauge the department's performance </li><li>Develop and maintain in-print and electronic resources and publications </li><li>Attend recruitment, outreach, and campus activities such as Student Success Orientation and Commencement </li><li>Other duties as assigned </li></ul>