<p>Kitchen Director</p> <p>Chick-fil-A - New Bern Avenue</p> <p>At Chick-fil-A New Bern Avenue, we believe we are called to be a lighthouse to our community - a place that shines with excellence, care, integrity, and leadership.</p> <p>We are looking for a Kitchen Director who doesn't just want to run a kitchen, but who wants to build people, create systems, and raise the standard of operational excellence.</p> <p>This is a high-impact leadership role responsible for food quality, financial stewardship, team development, and protecting the heart of our Back of House culture.</p> <p>Position Overview</p> <p>The Kitchen Director is responsible for leading all Back of House operations with precision, accountability, and excellence. This leader ensures:</p> <ul> <li>Food cost is managed with integrity </li><li>Inventory systems are accurate and proactive </li><li>Food quality never slips </li><li>Team members are developed into future leaders </li></ul> <p>This role is about more than execution - it's about multiplication. We are looking for someone who will grow others to lead.</p> <p>Key Responsibilities</p> <p>Operational Excellence</p> <ul> <li>Protect and execute Chick-fil-A food quality standards every shift </li><li>Maintain speed of service without compromising accuracy </li><li>Ensure food safety and cleanliness exceed expectations </li><li>Build systems that create consistency and reduce chaos </li></ul> <p>Financial Stewardship</p> <ul> <li>Oversee and protect target food cost percentages </li><li>Conduct weekly inventory and monthly variance analysis </li><li>Identify waste trends and implement corrective systems </li><li>Forecast ordering based on sales trends and growth </li></ul> <p>Inventory Leadership</p> <ul> <li>Manage ordering, receiving, storage, and rotation (FIFO) </li><li>Ensure product availability without over-ordering </li><li>Create clear systems for tracking and accountability </li></ul> <p>Leadership Development</p> <ul> <li>Recruit, train, and coach Back of House leaders </li><li>Create a culture of ownership, urgency, and discipline </li><li>Hold team members accountable while developing their potential </li><li>Identify and mentor future shift leaders and directors </li><li>Model servant leadership and emotional maturity </li></ul> <p>Who You Are</p> <ul> <li>A disciplined leader who values systems and structure </li><li>A developer of people - you measure success by who you grow </li><li>Financially aware and data-driven </li><li>Calm under pressure and solutions-oriented </li><li>Willing to work shoulder-to-shoulder with your team </li><li>Passionate about being part of something bigger than yourself </li></ul> <p>Schedule & Commitment</p> <ul> <li>Full-time leadership role </li><li>Open availability including early mornings, evenings, weekends, and holidays </li><li>Active presence in the kitchen daily </li></ul> <p>Why This Role Matters</p> <p>When our kitchen operates with excellence, our entire restaurant shines brighter.</p> <p>As Kitchen Director, you will:</p> <ul> <li>Influence profitability </li><li>Shape the culture of our Back of House </li><li>Develop the next generation of leaders </li><li>Help our restaurant truly be a lighthouse to our community </li></ul> <p>If you are ready to lead with excellence, build strong systems, and grow strong people - we would love to meet you.</p> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>