<p>Role: Client Partner - Retail</p> <p>Location options: Grand Rapids, MI - must be local to this area</p> <p>Job Description:</p> <p>Seeking a dynamic Client Partner to nurture existing large, strategic retail customer relationship. This leadership role will be responsible for managing existing customer relationships and P&L. This role will be responsible for building strong client relationships and engaging in solution-oriented consultative selling:</p> <ul> <li>Nurture existing relationships and develop new stakeholder relationships at CxO level. </li><li>Drive customer success and elevate TCS' positioning as a partner. </li><li>Define business plans and manage the P&L by expanding existing account portfolio through effective client engagement and consultative selling. </li><li>Leverage industry knowledge and awareness of technology trends to maximize business results. </li></ul> <p>Qualifications:</p> <ul> <li>10 years+ of proven success in Retail IT services delivery or consulting, including a minimum of 2 years P&L management experience </li><li>Experience in engagement with C-suite level executive stakeholders </li><li>Strong communication, executive presentation skills to articulate compelling solution narratives and differentiated value propositions tailored to client business objectives. </li><li>Experience in consultative selling, business case development (ROI, TCO, payback analysis), and value-based pricing and contract strategies. </li><li>Understanding of retail domain, including merchandising, pricing, inventory, e-commerce, loyalty, personalization, and supply chain. </li><li>Bachelors / Masters or an advanced degree in tech or a related field is a plus. </li></ul> <p>Salary Range: $130,200 - $203,000 a year</p> <p>#LI-AD1</p>