<p>As a Sales Manager at a Concord Hospitality property, you play a vital role in the hotel's success. You will develop and grow hotel business through direct sales, marketing, telemarketing, direct mail, and property tours for both guest rooms and event space.</p> <p>Responsibilities:</p> <ul> <li>Foster new and existing business through proactive and reactive sales efforts. </li><li>Deliver excellent customer service with timely responses to calls and bookings. </li><li>Plan and organize sales strategies while maintaining keen pricing awareness for departmental efficiency. </li><li>Provide thorough follow-through on details for clients and internal hotel departments. </li><li>Represent the hotel professionally at industry events. </li><li>Collaborate with third-party booking sites, Concord revenue management, and city convention centers to maximize key city-wide events. </li><li>Meet and exceed monthly revenue and sales call goals. </li><li>Document all sales activities in Delphi or similar sales systems for tracking and historical reference. </li><li>Act as a team player to support the overall operation and success of the hotel. </li></ul> <p>Qualifications:</p> <ul> <li>Proven experience in hospitality sales, preferably in hotel sales. </li><li>Strong communication, organizational, and negotiation skills. </li><li>Familiarity with CRM and sales tracking systems (e.g., Delphi). </li><li>Ability to work collaboratively with internal teams and external partners. </li><li>Results-driven with a demonstrated ability to meet or exceed sales goals. </li></ul> <p>Benefits (Full-Time Associates Only):</p> <ul> <li>Competitive wages </li><li>Comprehensive medical, dental, vision, life, and disability insurance </li><li>401(k) with company match </li><li>Tuition assistance </li><li>Discounted hotel stays </li><li>Extensive training and career development opportunities </li><li>Performance-based bonus eligibility </li></ul> <p>Why Concord?</p> <p>Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.</p> <p>Inspire greatness in your team</p> <p>Encourage and support team members to reach their full potential</p> <p>Create a work environment that is a Great Place to Work for ALL</p> <p>Lead with integrity, transparency, respect, and professionalism</p> <p>Care for your team, and their families</p> <p>We are Concord!</p> <p>We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."</p> <p>Pay Rate: $25.32 - 31.64/hour. This is an overtime eligible position.</p>