<p>Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, located on Alabama's Gulf Coast. Nestled on 550 acres of stunning beauty, the Grand combines rich Southern tradition with modern luxury to offer world-class guest experiences. As part of a historic destination known for exceptional hospitality, you'll have the opportunity to contribute to unforgettable moments-The Grand Life is calling; come share it with us!</p> <p>As a Local Market Supervisor, you'll oversee the vibrant Local Market, ensuring that our coffee shop operates smoothly and efficiently. You will lead a dynamic team of Coffee Shop Attendants, inspiring them to deliver exceptional service while preparing barista-inspired drinks and delicious on-the-go breakfast and lunch items. Your leadership will play a crucial role in creating a welcoming atmosphere for our guests and maintaining high operational standards.</p> <p>Key Responsibilities:</p> <ul> <li>Team Leadership: Supervise and mentor Coffee Shop Attendants, fostering a positive work environment and encouraging a strong team dynamic. </li><li>Operational Oversight: Ensure the coffee shop operates efficiently, overseeing daily activities, including beverage preparation, food service, and guest interactions. </li><li>Customer Experience: Lead by example in delivering exceptional guest service, ensuring every guest has a memorable experience. </li><li>Quality Control: Monitor the quality of food and beverages served, maintaining our high standards for taste, presentation, and safety. </li><li>Staff Training: Conduct training sessions for new and existing team members on coffee preparation, customer service techniques, and health and safety procedures. </li><li>Inventory Management: Oversee inventory levels, placing orders as necessary, and ensuring the proper storage and rotation of supplies. </li><li>Financial Accountability: Assist with cash handling, daily revenue reports, and maintaining financial accuracy in all transactions. </li><li>Health & Safety Compliance: Ensure compliance with health and safety regulations in food handling and preparation, maintaining a safe environment for guests and staff. </li><li>Reporting: Regularly report to the Local Market Manager on operational performance, team progress, and guest feedback to drive continuous improvement. </li></ul> <p>Perks & Benefits:</p> <p>As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:</p> <ul> <li>Health, Dental, and Vision Coverage: Comprehensive options, including both FSA and HSA plans. </li><li>401(k) with Company Match: Plan for your future with our matching retirement plan. </li><li>Exclusive Discounts: Enjoy discounts on hotel stays, dining, golf, and retail at PCH properties and worldwide through Marriott. </li><li>Opportunities for Growth: Ongoing training and development with room for career advancement. </li></ul> <p>Join us at the Grand Hotel Golf Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences.</p>