<p>At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.</p> <p>Sales Performance & Training Manager</p> <p>Piaget | New York, NY</p> <p>Reports to: Commercial AVP</p> <p>Role Overview</p> <p>The Sales & Training manager reports to the Commercial AVP, driving sales growth and enhancing brand presence through sales planning, market trend analysis, and optimizing assortment and distribution channels. Additionally, this role involves delivering comprehensive training programs for sales teams, focusing on creations' knowledge, sales ceremony, and atelier expertise, ensuring sales teams are equipped to drive revenue growth and deliver exceptional customer experiences.</p> <p>Responsibilities</p> <p>Sales Performance</p> <ul> <li>Monitoring weekly & monthly sales report to maximize opportunities </li><li>Analyzing business data to inform sales strategies </li><li>Provide insights and recommendations to the sales team based on past and current data and business trends to maximise opportunities </li><li>Plan and review weekly, monthly and yearly sales estimates for all channels in collaboration with Sales and Operations Management teams </li><li>Maintain Retail and Partner Retail KPIs (Booster and some CRM data) </li><li>Maintain Network file up to date according to business evolution and POS openings / closing </li><li>Support of execution of yearly strategic plans and 3-year plans </li><li>Support operations department with accurate information, in planning, product allocation, assortment & stock management </li><li>Assist Commercial AVP with sales calls, customer meetings and sales forecasting </li><li>Support Partner Retail manager to managing sales documentation, orders & inventory </li></ul> <p>Sales Training</p> <ul> <li>Develops and delivers comprehensive training programs on Maison, creations, selling ceremonies, and ateliers. </li><li>Conduct needs assessment, adapt training materials and evaluate training effectiveness. </li><li>Adapt engaging training materials, such as presentations, videos and interactive modules </li><li>Conduct hands on training sessions for sales team, focusing on creations' knowledge, ateliers, and the art of sharing. </li><li>Collaborate with L&D team in HQ to stay up to date on new product launches and features. </li><li>Evaluate training effectiveness and gather feedback from sales teams and ateliers to improve the training programs </li></ul> <p>Qualifications</p> <ul> <li>5 years experience in a Business development / performance role, ideally in the luxury industry </li><li>Bachelor's degree / Master's degree preferred </li><li>Strong SAP knowledge with analytics tools (SAP Analytics, Power BI, Analysis) </li><li>Expert in Excel and PowerPoint </li><li>Strong analytical and reporting skills </li><li>Strong project management and organization skills </li><li>Strong communication and collaboration skills </li><li>Ability to partner with various stakeholders and personalities </li><li>Pro-active and result oriented </li><li>Strong knowledge of luxury watch and jewelry products and industry trends </li><li>Excellent communication and presentation skills </li><li>Experience in training (preferably in a luxury retail environment) </li></ul> <p>Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.</p> <p>We Offer - United States</p> <p>Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.</p> <p>At Richemont, We Craft the Future!</p> <p>Expected Salary Range: $100K - $110K. This role is bonus eligible.</p> <p>Salary will be determined based on relevant skills and experience.</p> <p>"Always do better than necessary" is the motto which drives all of us to deliver the most extraordinary creations.</p> <p>So are you ready to join the 5th generation of the family and ignite golden moments amongst our people?</p> <p>We can't wait to welcome you!</p> <p>Nearest Major Market: Manhattan</p> <p>Nearest Secondary Market: New York City</p>