<p>Located in Moraine, OH</p> <p>REMOTE AVAILABLE AFTER TRAINING</p> <p>Full-time Day Shift</p> <p>Position Summary:</p> <p>Under the supervision of the Billing Department Manager: perform the daily account processing tasks of the Billing Department including billing data entry, third party billing, cash application, account adjustments/ refunds; review denials and resubmit claims; answer incoming as well as place outgoing calls to both patients and clients while maintaining positive internal and external working relationships with patients, clients and third party payers.</p> <p>Responsibilities:</p> <ul> <li>Maintain organized workflow to allow efficient processing of accounts and to enable smooth transition of job duties during absences. </li><li>Follow department standard processes. Consult with immediate supervisor when questions regarding appropriate account processing arise. </li><li>Exhibit good customer service skills when dealing with internal and external customers. Project a positive image of the department and organization. </li><li>Actively engage in behaviors that foster teamwork within the department and organization. </li><li>Meet or exceed department standards for quantity and quality of work. </li><li>Possess working knowledge of relevant compliance regulations. Effectively apply this knowledge to daily job duties. </li><li>Comply with all departmental, company and regulatory policies and procedures. </li><li>Maintain statistical data as required. </li><li>Additional duties and projects as assigned. </li><li>Ability to accurately perform order entry </li><li>Research and resolve any missing information from the Client orders </li><li>Ability to use translation tools to enter codes received from other departments into the appropriate billing systems </li><li>Strong communication skills needed for collaboration with both internal and external departments as well as patient/client calls. </li><li>Batch incoming payments for posting to patient and physician accounts. Report deposit discrepancies to bank. Maintain report of posted and in-transit cash for Accounting Department. </li><li>Apply payment detail to client and patient accounts, including contractual disallowances, and patient copays/deductibles </li><li>Review over payments, initiating refunds or correcting misapplied payments as appropriate. </li><li>Knowledge of reading and understanding various payer's Explanation of Benefits </li><li>Ability to handle fast paced, high call volume environment with above average multi-tasking skills. </li><li>Process incoming patient mail and telephone inquiries accurately and in a timely fashion as outlined in the Department SOP. </li><li>Possess strong focus on positive customer impact. Utilize verbal and written communication effectively. </li><li>Review bankruptcy notices performing appropriate write-offs of outstanding accounts; maintain bankruptcy files. </li><li>Research collection accounts as requested by patients or collection agencies. </li><li>Review system error codes and make corrections to account </li></ul> <p>Qualifications:</p> <ul> <li>High school graduate or equivalent required. </li><li>Previous experience in medical billing environment preferred </li><li>Working knowledge of Medicare and other third party claims processing, ICD-10 and HCPS/CPT coding and medical terminology highly desirable. </li></ul> <p>Safety & Physical Demands:</p> <ul> <li>Visual acuity and hand-finger dexterity for extended computer work. </li><li>Ability to sit at computer workstation for prolonged periods. </li><li>Sound reasoning ability and independent judgment. </li><li>Capacity to work within specified deadlines. </li><li>Excellent communication and interpersonal skills. </li><li>Ability to remain calm in stressful situations. </li><li>Adherence to safety, ergonomic and health policies </li><li>Compliance with PPE requirements in lab or biohazard areas </li><li>Completion of required safety training and health evaluations promptly. </li><li>Proactive approach to identifying and addressing safety hazards, promoting safety awareness. </li></ul>