<p>Wellness Sales & Marketing Coordinator</p> <p>The Joint Chiropractic - Warwick, RI</p> <p>START DATE: JUNE 1</p> <p>Pay: $20/hour base + commission bonuses</p> <p>Schedule: Full-time including Saturdays</p> <p>Clinic Hours: 10am-7pm (evenings and weekends required)</p> <p>Our Mission</p> <p>At The Joint Chiropractic, our mission is simple: make routine chiropractic care affordable, convenient, and accessible so more people can feel and move better every day.</p> <p>Wellness Coordinators play a direct role in that mission by helping patients understand their options and commit to consistent care that delivers results.</p> <p>About the Role</p> <p>This role combines front desk operations, sales, and community marketing.</p> <p>You will help convert patients in the clinic while also generating new leads through events, outreach, and social media content.</p> <p>We are looking for someone who is outgoing, confident, and comfortable engaging both in person and on camera.</p> <p>This is not a passive front desk job. It is a goal-driven, performance-based role in a fast-paced retail wellness environment.</p> <p>Core Responsibilities</p> <p>In-Clinic Sales & Operations (Primary Focus)</p> <ul> <li>Build immediate rapport with patients and create a welcoming experience </li><li>Proactively engage and guide conversations toward care and membership </li><li>Educate patients on chiropractic care, pricing, and plans </li><li>Confidently present options and ask for commitment </li><li>Convert new patients into recurring members </li><li>Follow scripts while maintaining a natural, conversational tone </li><li>Answer phones, schedule visits, and process payments </li><li>Maintain accurate records and support daily clinic flow </li><li>Open and close the clinic </li><li>Maintain a clean, organized, and professional environment </li></ul> <p>Marketing, Events & Brand Representation</p> <ul> <li>Represent the clinic at local events, expos, gyms, and community partnerships </li><li>Engage with the public to generate interest and capture new patient leads </li><li>Confidently approach and speak with strangers in high-traffic settings </li><li>Assist in executing local marketing strategy (LSM) </li><li>Participate in social media content, including being filmed for videos and promotions </li><li>Serve as a high-energy brand ambassador inside and outside the clinic </li><li>Actively request and generate 5-star Google reviews from satisfied patients </li><li>Deliver a patient experience that consistently earns positive feedback and referrals </li></ul> <p>Performance Expectations</p> <p>This is a performance-based role. Continued employment is contingent on meeting expectations after training.</p> <p>Core Metrics (tracked weekly and monthly):</p> <ul> <li>Membership conversion rate </li><li>Total membership sales </li><li>Lead generation through events and outreach </li><li>Google review generation and patient satisfaction </li><li>Participation and consistency in marketing initiatives </li></ul> <p>Top performers earn additional commission and advancement opportunities.</p> <p>Required Qualifications</p> <ul> <li>Proven sales experience (retail, fitness, wellness, hospitality, or service-based sales) </li><li>Naturally outgoing, confident, and comfortable initiating conversations </li><li>Strong communication skills and ability to connect quickly with others </li><li>Comfortable being on camera and participating in social media content </li><li>Willing to work off-site events, including weekends and occasional evenings </li><li>Able to memorize and deliver scripts conversationally </li><li>Strong computer skills and ability to learn systems quickly </li><li>Reliable, punctual, coachable, and accountable </li></ul> <p>Preferred Qualifications</p> <ul> <li>Background in teaching, childcare, or other people-facing roles </li><li>Bilingual English/Spanish </li><li>Background in fitness, wellness, or healthcare </li><li>Experience with membership-based or recurring revenue models </li><li>CRM or EMR system experience </li><li>Basic knowledge of anatomy or wellness concepts </li></ul> <p>Professional Standards</p> <ul> <li>Business professional appearance required </li><li>High energy and engagement throughout shifts </li><li>Ability to stand for extended periods </li><li>Comfortable in a fast-paced, customer-facing environment </li></ul> <p>Compensation & Benefits</p> <ul> <li>$20/hour base pay </li><li>Commission-based bonuses tied to performance </li></ul> <p>Full-time benefits include:</p> <ul> <li>Health Reimbursement Arrangement (HRA) </li><li>Paid holidays </li><li>Paid time off (PTO) </li><li>Access to a state-sponsored retirement plan </li></ul> <p>Growth Opportunity</p> <p>High performers may advance into:</p> <ul> <li>Senior Wellness Coordinator </li><li>Marketing Director </li></ul> <p>Additional Information</p> <p>You are applying to work with a franchisee of The Joint Chiropractic. If hired, the franchisee will be your only employer.</p>