<p>Medical Assistant I - Float</p> <p>Position Summary:</p> <p>The Medical Assistant I - Float is responsible for supporting both clinical and front desk operations within the practice. This role flexibly rotates between medical assisting duties and administrative support, helping to ensure a smooth and efficient patient experience from check-in to check-out. The Float MA plays a vital role in preparing patients for visits, assisting providers, managing documentation, handling scheduling, and maintaining effective communication.</p> <p>Primary Responsibilities:</p> <p>Clinical Duties (Back Office):</p> <ul> <li>Greet and prepare patients for examination and procedures. </li><li>Room patients and assess general condition, including collecting vital signs, weight, and medical history. </li><li>Perform medication reconciliation and assist with medication administration per provider direction. </li><li>Support providers during examinations, treatments, and testing. </li><li>Collect specimens and perform screenings as directed. </li><li>Maintain exam rooms, including cleaning, restocking supplies, and preparing equipment. </li><li>Prepare charts for upcoming appointments, ensuring all necessary records and test results are available. </li><li>Perform virtual check-ins and check-outs for patient visits. </li></ul> <p>Administrative Duties (Front Office):</p> <ul> <li>Check patients in and out for appointments. </li><li>Answer and triage incoming phone calls, providing information or routing as appropriate. </li><li>Schedule appointments, referrals, and procedures. </li><li>Perform prior authorizations for medications and services as required. </li><li>Verify insurance coverage and update patient demographics in the system. </li><li>Maintain the GI provider recall system, sending reminders and following up with patients as needed. </li><li>Send and receive medical records, lab and imaging reports, and other required documents. </li><li>Complete and process forms and requisitions accurately. </li></ul> <p>Organizational and Professional Responsibilities:</p> <ul> <li>Maintain a clean, organized, and professional work environment. </li><li>Uphold patient confidentiality and ensure HIPAA compliance. </li><li>Provide a respectful and supportive atmosphere in interactions with patients, staff, and providers. </li><li>Respond appropriately to emergency codes and urgent situations. </li><li>Escalate patient complaints or concerns to the Site or Practice Manager as needed. </li><li>Perform other duties as assigned. </li></ul> <p>Qualifications</p> <p>Qualifications</p> <p>Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a college course in medical assisting.</p> <p>Experience: Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office. Experience working in a Gastroenterology practice is preferred.</p> <p>Performance Requirements:</p> <ul> <li>Must have a valid drivers license and a reliable vehicle </li><li>Must have a valid automobile insurance with good driving record </li><li>Must be able to travel between the designated region </li><li>Knowledge of health care field and EMR systems. </li><li>Skill in performing medical assistance tasks appropriately. </li><li>Skill in written and verbal communications. </li><li>Skill in understanding patient education needs by effectively sharing information with patients and families. </li><li>Ability to learn and retain information regarding patient care practices and procedures. </li><li>Ability to project a pleasant and professional image. </li><li>Ability to plan, prioritize, and complete delegated tasks. </li><li>Ability to multi-task. </li><li>Ability to demonstrate compassion and caring in dealing with others. </li></ul> <p>Requirements for Level I Status:</p> <ul> <li>Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision. </li><li>Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision. </li></ul> <p>GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.</p> <p>Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.</p> <p>NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.</p> <p>No phone calls or agencies, please.</p> <p>EEO/AA-M/F/disabled/protected veteran</p>