<p>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.</p> <p>Need Help?</p> <p>If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).</p> <p>Regular or Temporary:</p> <p>Regular</p> <p>Language Fluency: English (Required)</p> <p>Work Shift:</p> <p>1st shift (United States of America)</p> <p>Please review the following job description:</p> <p>The Operational Risk Management Programs Senior Manager is a responsible for the design, development, implementation, and ongoing management of core operational risk program(s) to support the identification, monitoring, assessing, managing, reporting and governance of operational risk. This individual will lead and manage a team enhancing and overseeing the Corporations program(s) and processes for proactive operational risk management.</p> <p>For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position. This includes, but is not limited to:</p> <ul> <li> <p>H-1B,</p> </li><li> <p>F-1 OPT</p> </li><li> <p>F-1 STEM OPT</p> </li><li> <p>F-1 CPT</p> </li><li> <p>J-1</p> </li><li> <p>TN-1</p> </li><li> <p>TN-2</p> </li><li> <p>E-3</p> </li><li> <p>O-1</p> </li><li> <p>future sponsorship for U.S. lawful permanent residence status</p> </li></ul> <p>LOCATION</p> <p>Please note, Truist is office centric and requires candidates to be in one of the following offices 5 days/week. No remote or telecommute option.</p> <ul> <li> <p>Charlotte, NC</p> </li><li> <p>Winston Salem, NC</p> </li><li> <p>Richmond, VA</p> </li></ul> <p>ESSENTIAL DUTIES AND RESPONSIBILITIES</p> <p>Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.</p> <ol> <li> <p>Manage an Operational Risk Management Program (RCSA, Internal Events, External Events, Scenario Analysis, Fraud and/or Process Inventory Management) which support proactive management of operational risk, as well as ongoing efforts to ensure efficient development and execution of sound risk management practices and high-quality results.</p> </li><li> <p>Serve as an operational risk expert and coach to risk managers on higher risk and moderate to complex assignments.</p> </li><li> <p>Promote operational risk awareness across Truist, to include training activities and communication.</p> </li><li> <p>Ensure operational risk management programs are continually evaluated, enhanced, aligned with industry trends, and meet regulatory expectations</p> </li><li> <p>Organize, coordinate, and manage work of resources within ORM and support the development and growth of teammates through on-going coaching and mentorship</p> </li><li> <p>Develop and maintain effective working relationships with stakeholders in all Business Units and second line functions</p> </li><li> <p>Drive a strong enterprise risk culture that aligns to Truist's purpose, mission, and values by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency and escalation.</p> </li><li> <p>Responsible for salary administration, performance assessment, coaching, team member selection, training, and career development of staff.</p> </li></ol> <p>Required Qualifications:</p> <p>The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <ol> <li> <p>Bachelor's Degree or an equivalent combination of education and experience.</p> </li><li> <p>Twelve+ years of banking or risk management experience with subject matter expertise managing Operational Risk Management Programs.</p> </li><li> <p>Five years of management experience that includes direct supervisory responsibility.</p> </li><li> <p>Possess and demonstrate expert Operational Risk Management knowledge, leadership and decision-making skills.</p> </li><li> <p>Strong analytical and organizational skills and extensive experience designing, developing, implementing and executing risk management programs</p> </li><li> <p>Excellent interpersonal skills with the ability to develop and maintain collaborative relationships with multiple stakeholders, interact effectively with all levels of management, and effect and influence change in a dynamic environment</p> </li><li> <p>Excellent verbal and written communication skills, with the ability to present issues, observations, and recommendations</p> </li><li> <p>Adept with Microsoft Office products.</p> </li></ol> <p>Preferred Qualifications:</p> <ul> <li> <p>Advanced Quality Assurance & Testing Capability that demonstrates experience performing high-quality QA reviews, control testing, and audit-aligned assessments within a risk and/or compliance environment.</p> </li><li> <p>Proven ability to evaluate control design and operating effectiveness, identify emerging themes, and deliver well-supported recommendations that strengthen operational risk management practices.</p> </li><li> <p>Strong Business Acumen & Senior-Leader Communication demonstrated by the ability to communicate clearly and confidently with directors, senior management, and cross-functional partners, translating complex testing results into concise, actionable insights.</p> </li><li> <p>Demonstrated capability to serve as a point of escalation and act as delegate during leadership absence, ensuring continuity, accuracy, and timely execution of deliverables.</p> </li><li> <p>Operational Oversight in a Dual-Shore QA Model; proven experience coordinating or overseeing the day-to-day activities of an onshore/offshore QA testing team, including workflow management, quality calibration, documentation standards, and process improvements.</p> </li><li> <p>Skilled at maintaining testing consistency and fostering a disciplined, well-controlled QA environment aligned to second-line operational risk expectations.</p> </li><li> <p>Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC).</p> </li><li> <p>Experience in establishing new Corporate operational risk programs or initiatives.</p> </li></ul> <p>General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.</p> <p>Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.</p> <p>EEO is the Law E-Verify IER Right to Work</p>