<p>Job Overview</p> <p>We are seeking a dedicated and detail-oriented Staffing Coordinator to join our team. The Staffing Coordinator is the first face of the company performing activities for scheduling appropriate Caregivers to clients and monitoring of telephone systems. Responsible for planning, coordinating, and evaluating long and short-term scheduling needs. Ensuring that all referrals are received in an accurate, timely and detailed manner.</p> <p>Duties</p> <ul> <li>Secure coverage for vacancy shifts. </li><li>Receive referrals and inquiries on the program of the company. </li><li>communicates continually with Care Managers and clients to evaluate services. </li><li>Serves as liaison between Caregivers and Care Managers. </li><li>Assists with sales, marketing and public relations efforts. </li><li>Manages all aspects of client schedules. </li><li>Handles scheduling issues as they arise. </li><li>Knowledge of staffing policies, procedure and best practices. </li><li>Ensures clients receive continuous and consistent care from a reliable Caregiver. </li><li>Participates in on-call scheduling. </li><li>Answers in bound calls from Caregivers office locations. </li><li>Conducts follow calls to clients and caregivers, documenting accordingly. </li><li>Performs other office duties allocated. </li><li>Demonstrate professional conduct, service excellence and commitment to values and mission of AFNB. </li><li>Perform other incidental and related duties as required and assigned. </li></ul> <p>Qualifications</p> <ul> <li>Proven customer service experience with excellent communication and interpersonal abilities. </li><li>High School Diploma or GED with equivalent work experience, Associate's Degree preferred. </li><li>Staffing coordinator or Call center experience recommended. </li><li>Reliable with a respect for confidentiality. </li><li>Ability to work in a team oriented call center environment. </li><li>Proven office/administrative support skills with computer experience. </li><li>Excellent written and verbal communication skills. </li><li>Ability to work in a fast paced, multi-task environment with competing priorities. </li></ul> <p>Join us as we strive to build an exceptional workforce that drives our success!</p> <p>Job Type: Full-time</p> <p>Pay: From $16.00 per hour</p> <p>Benefits:</p> <ul> <li>401(k) </li><li>Dental insurance </li><li>Health insurance </li><li>Paid time off </li><li>Vision insurance </li></ul> <p>Schedule:</p> <ul> <li>10 hour shift </li><li>12 hour shift </li><li>Day shift </li><li>Night shift </li><li>Overnight shift </li></ul> <p>Work Location: In person</p>