<p>JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 12 years and counting! Come develop your career with an award-winning, customer focused automotive group.</p> <p>We're looking for an Appointment Coordinator to join our Service Team</p> <p>The best candidates are friendly, relaible, and will be ready to grasp new concepts quickly.</p> <p>Responsibilities:</p> <ul> <li>Respond quickly and professionally to service department phone inquiries </li><li>Set customer appointments to visit service department </li><li>Provide customers with dealership information </li><li>Accurately answer customer questions using word tracks or templates </li><li>Make customer reminder and follow up calls </li><li>Utilize and maintain Customer Relationship Management system daily </li></ul> <p>Requirements:</p> <ul> <li>Strong focus on providing excellent customer service in a fast-paced dealership </li><li>Internet and computer savvy </li><li>Excellent written and verbal communication skills </li><li>Ability to work well in a process-driven environment </li><li>Detail-oriented and organized </li><li>Available to work flexible hours, including some Saturdays </li></ul> <p>Benefits:</p> <ul> <li>Our benefits package includes medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements. </li></ul>