<p>Schedule: Mon 1pm-9pm, Tues 9-5pm, Wed 9-5pm, Thurs 1pm-9pm, Friday 9am-5pm.</p> <p>Who We Are</p> <p>STR Lancaster offers premier outpatient treatment for substance use, mental health, and co-occurring disorders. Our comprehensive programs provide expert care tailored to each individual's recovery journey. Pennsylvania and the surrounding region have an increasing need for high-quality mental health and substance use disorder treatment. STR Behavioral Health is proud to meet this demand by bringing our years of clinical expertise to Lancaster. We're honored to support individuals and families in this community and beyond.</p> <p>What We Offer:</p> <ul> <li>Collaborative environment dedicated to clinical excellence </li><li>Multiple Career Development Pathways </li><li>Company Supported Continuing Education & Certification </li><li>Multiple Health Plan Design Options </li><li>Flexible Dental & Vision Plan Options </li><li>100% Company Paid EAP Emotional Well-Being Support </li><li>100% Company Paid Critical Illness (with health enrollment plan) </li><li>100% Company Paid Life & ADD </li><li>401K with Company Match </li><li>Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts </li><li>Generous Team Member Referral Program </li><li>Parental Leave </li></ul> <p>Schedule: Mon 1pm-9pm, Tues 9-5pm, Wed 9-5pm, Thurs 1pm-9pm, Friday 9am-5pm.</p> <p>Position Summary</p> <p>The care manager is a core member of the collaborative care team that includes therapists, psychiatrists, and ancillary support staff. The overall responsibility of the Care Manager is to support client care beyond treatment, work with professionals from other treatment programs or the legal system to communicate treatment plan needs. This position also requires working with Families, support aftercare Planning, communicate treatment requirements to all new intakes.</p> <p>Relationships and Contacts</p> <p>Within the organization: Initiates and maintains frequent and close working relationships with staff, clients, families, and peers throughout the organization.</p> <p>Outside the organization: Initiates and maintains strong professional relationships with clinical providers, referral partners and vendors, as needed.</p> <p>Essential Responsibilities</p> <ul> <li>Supports the needs of clients throughout the treatment process, to include administrative support. </li><li>Supports the admissions process, to include client orientation. </li><li>Support business office functions related to payment collections and records maintenance. </li><li>Greets clients at the beginning of the day, running morning intentions group with clients. </li><li>Provides a high level of customer service to clients, families and clinical partners throughout the treatment process. </li><li>Follows up with all clients after leaving treatment on a regular basis, ensuring access to needed resources are offered. </li><li>Manage issues related to FMLA, EAP, Disability, Legal, Financial, Personal Therapy, etc. </li><li>Coordinates communication with clinical partners in facilitation of admissions process and ongoing client care. </li><li>Provides group facilitation, as needed and directed by clinical leadership. </li><li>Supports clinical team with group/schedule coordination, discharge planning, and records maintenance. </li><li>Supports client communication and feedback initiatives, to include satisfaction surveys and Google Reviews. </li><li>Help schedule medical and provider appointments while in treatment. </li><li>Supports and participates in interdisciplinary meetings. </li><li>Coordinates support groups as needed. </li></ul> <p>Additional Responsibilities</p> <ul> <li>Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends. </li><li>Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. </li><li>Attends all supervisory trainings within assigned time frames as required by the facility. </li><li>Other duties as assigned </li></ul>