<p>Administrative Assistant</p> <p>Thames at Mitchell and Enrollment Management</p> <p>Description</p> <p>The Administrative Assistant is responsible for the face-to-face, phone, and email reception services of admissions. Assists in the coordination of on campus and virtual visits.</p> <p>Responsibilities</p> <ul> <li>Provide high quality in person, over the phone, and email engagement with prospective students/families, and counselors. </li><li>Perform daily office operations including but not limited to: processing of Thames application materials in Slate. </li><li>Participate in onboarding new students for the Thames program. </li><li>Develop plan and schedule for Thames parent meetings. </li><li>Create reports, materials, and information for the Thames program. </li><li>Create schedules, promotions, and blog posts for the Thames program. </li><li>Perform data clean up within the Slate system. </li><li>Maintains and updates files, records, and/or other documents. </li><li>Coordinate virtual and in-person visit support including Zoom and Slate set-up, and communicating with prospective students/families as needed. </li><li>Assist with Student Ambassador program. </li></ul> <p>Knowledge, Skills & Abilities</p> <ul> <li>Strong customer service skills. </li><li>Work collaboratively with internal and external constituents at all levels. </li><li>Work in a high paced busy environment during busy times. </li><li>Maintain confidential and sensitive information. </li><li>Organizational skills necessary. </li><li>Demonstrate a high degree of tact, integrity, and confidentiality. </li><li>Strong verbal and written communication skills. Ability to communicate verbally through written word to all levels of constituents. </li><li>Provide exceptional organizational and office management skills, with attention to detail to ensure a high degree of accuracy. </li><li>Willingness to work with minimal direction and to anticipate and meet organizational needs. </li><li>Persistence in seeking solutions to problems both within and beyond areas of direct responsibility </li></ul>