<p>Division: Office of Insurance Fraud/Investigations</p> <p>Join the Louisiana Department of Insurance as a Compliance Investigator 1/2/3 and put your investigative skills to work protecting consumers and upholding the integrity of Louisiana's insurance industry. In this role, you will conduct investigations, analyze evidence, prepare reports, and support enforcement efforts to ensure compliance with applicable laws and regulations. If you are detail-oriented, motivated, and ready to make a meaningful impact, we encourage you to apply.</p> <p>The ideal candidate possesses the following competencies:</p> <p>Core Competencies:</p> <ul> <li>Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. </li><li>Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies. </li><li>Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions. </li></ul> <p>Preferred Competencies:</p> <ul> <li>Accepting Direction: The ability to be open and willing to follow guidance or instructions. </li><li>Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit. </li><li>Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes. </li><li>Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others. </li><li>Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning. </li></ul> <p>Three years of experience in accounting, auditing, administrative services, building inspection, real estate appraisal, law enforcement, investigations, or in the issuance or recommendation of medical licenses; OR</p> <p>Six years of full-time work experience in any field; OR</p> <p>A bachelor's degree.</p> <p>EXPERIENCE SUBSTITUTION:</p> <p>Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.</p> <p>The official job specifications for this role, as defined by the State Civil Service, can be found here.</p> <p>Job Duties:</p> <p>As a Compliance Investigator 1/2/3 in the Office of Insurance Fraud, you will/may:</p> <ul> <li> <p>Conduct investigations into alleged or suspected violations of laws, regulations, policies, licensing requirements, and ethical standards.</p> </li><li> <p>Review, analyze, and gather information from documents, records, databases, and other sources to support investigative findings.</p> </li><li> <p>Interview complainants, witnesses, licensees, and other involved parties; obtain oral, written, or recorded statements as necessary.</p> </li><li> <p>Collect, organize, and evaluate evidence to determine compliance with applicable statutes, rules, and administrative requirements.</p> </li><li> <p>Prepare detailed investigative reports, summaries, case files, and related documentation while maintaining confidentiality.</p> </li><li> <p>Monitor investigative activities to ensure adherence to established procedures, policies, and legal requirements.</p> </li><li> <p>Communicate findings and recommendations to supervisors, agency leadership, and other stakeholders as appropriate.</p> </li><li> <p>Assist with administrative hearings, legal proceedings, or enforcement actions by providing testimony and supporting documentation.</p> </li><li> <p>Participate in training and professional development activities to maintain knowledge of applicable laws, regulations, investigative techniques, and agency procedures.</p> </li><li> <p>Perform other related duties as assigned.</p> </li></ul> <p>Position-Specific Details:</p> <p>Appointment Type: Probational</p> <p>Career Progression: This position will be filled as a Compliance Investigator 1, 2, or 3, depending on the qualifications of the selected candidate.</p> <p>Location: Office of Insurance Fraud/Investigations Division</p> <p>Compensation: The salary will be determined based on qualifications and experience within the established pay range.</p> <p>How To Apply:</p> <p>NO CIVIL SERVICE exam is required to be considered for this vacancy.</p> <p>To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.</p> <ul> <li>Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. </li></ul> <p>Contact Information:</p> <p>For further information about this vacancy, contact:</p> <p>Dr. Phillip Donagriche</p> <p>Human Resources Division</p> <p>Louisiana Department of Insurance</p> <p>P.O. Box 94214</p> <p>Baton Rouge, LA 70804</p> <p>Phillip.Donagriche@ldi.la.gov</p> <p>Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.</p>