<ol> <li> <p>Job responsibilities include those listed in competencies document</p> </li><li> <p>Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and</p> </li></ol> <p>co-workers in accordance with our Service Excellence Standards and Core Values.</p> <ol start="3"> <li>Collaborates system support which includes design, modifications to software applications, including </li></ol> <p>encoding, system preference modifications, documentation, testing, training or sharing of system functions as</p> <p>appropriate.</p> <ol start="4"> <li> <p>Serves as a liaison between the IT Department, vendors and clients for multiple systems/applications.</p> </li><li> <p>Provides technical/application assistance to clients and IT staff as appropriate.</p> </li><li> <p>Participates in system upgrades and provides support as appropriate.</p> </li><li> <p>Completes tasks on time and meets assignment dates.</p> </li><li> <p>Ensures system changes follow change management procedures and protocols.</p> </li><li> <p>Assists with creating, documenting and executing test plans for supported applications.</p> </li><li> <p>Participates in support for systems both daily and during implementations.</p> </li><li> <p>Participates in an on-call rotation schedule, to include daily, after hours, weekends, providing 24x7 client</p> </li></ol> <p>support as necessary.</p> <ol start="12"> <li>Works collaboratively with IT Educators to ensure system feature and function modifications are shared with </li></ol> <p>educators so training plans and documentation can be updated appropriately.</p> <ol start="13"> <li> <p>Occasional travel to other offices to accommodate user needs.</p> </li><li> <p>Occasional travel for training classes, implementations and conferences.</p> </li></ol> <p>Job Requirements</p> <p>Qualifications/Training:</p> <ul> <li>Epic Certification -Position requires an Epic certified analyst with Beaker CP and AP certification, with IT analyst experience preferred. </li><li>Minimum of one year of computer system application modifications or support experience. </li><li>Minimum of one year of PC-oriented experience to include basic word processing and spreadsheets. </li><li>Ability to multi-task. </li></ul> <p>Licenses/Certifications/Registrations/Education:</p> <ul> <li>Minimum of an Associate degree in Healthcare/Computer Science/Business from an accredited school or </li></ul> <p>equivalent work experience</p> <p>Physical Requirements: Refer to Occupational Risk Assessment</p> <p>Requirements:</p> <p>Licenses and Certifications:</p> <p>EPIC Certification</p> <p>Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.</p> <p>If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer.</p>