<p>Tao Group Hospitality offers competitive benefits for all full-time team members such as:</p> <ul> <li>Medical, Dental, and Vision Coverage </li><li>401(k) Retirement Program with Employer Match </li><li>Life and Disability Insurance Plans </li><li>Ancillary Insurance Plans </li><li>Employee Assistance Program </li><li>Fertility & Family Forming Support and Resources </li><li>Pet Insurance </li><li>TAO Marketplace </li><li>Employee Discounts </li><li>Time off and much more! </li></ul> <p>The Email Designer, CRM & Loyalty will own the visual design and user experience of all marketing and lifecycle emails within the Tao Group Hospitality CRM & Rewards ecosystem. This role is focused on building high-performing, on-brand email templates and design systems in Figma that bring guest data and personalization to life across campaigns and automated journeys.</p> <p>ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:</p> <ul> <li>Design email templates and modules (promotional, lifecycle, transactional, loyalty) that are on-brand and optimized for mobile and desktop </li><li>Build and maintain scalable design systems in Figma, including components, modules, and style libraries used across CRM campaigns. </li><li>Apply best practices for responsive email design, typography, hierarchy, and UX to drive opens, clicks, and conversions. </li><li>Translate analytics and campaign goals into intuitive, high-impact visuals. </li><li>Partner with marketing, brand, and data teams to ensure creatives align with customer lifecycle strategies. </li><li>Maintain a library of reusable components for rapid activation. </li><li>QA test all CRM creatives across devices and email clients. </li><li>Assist and/ or complete additional tasks as assigned. </li></ul> <p>EDUCATION/WORKING KNOWLEDGE:</p> <ul> <li>3-5 years of digital design experience (hospitality, entertainment, or lifestyle brands preferred). </li><li>Expert in Figma, Adobe Creative Suite, and CRM-friendly design tools (e.g., Stensul, Salesforce Content Builder). </li><li>Strong understanding of responsive email design, typography, and UX/UI for mobile. </li><li>Familiarity with HTML/CSS for email optimization is a plus. </li><li>Portfolio showing creative use of data and personalization </li></ul> <p>SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE</p> <p>The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions</p> <ul> <li>Must have strong problem-solving skills </li><li>Excellent written and verbal communication skills required </li><li>Ability to work under pressure and meet deadlines </li><li>Must have good positive energy throughout the day </li><li>Must be able to read the computer monitors and print legibly </li><li>Must be able to sit and/or stand for extended periods of time </li><li>Must be able to move quickly through work and set the pace in the office </li><li>Must be able to push and lift up to 25 lbs. </li><li>Small to Medium office environment </li><li>Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment </li><li>5-25% Local Travel (United States) </li><li>Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume </li><li>May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required </li><li>Maintain a professional, neat, and well-groomed appearance adhering to Company standards </li><li>Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner </li><li>Ability to maintain a high level of confidentiality </li><li>Ability to handle a fast-paced, busy, and somewhat stressful environment </li></ul>