<p>LOCATION: Hybrid - 8 days a month in the office (see locations on the posting)</p> <p>OVERVIEW</p> <p>The job is to assist managed services customers in a back-office capacity with retirement plan administration duties using the ftwilliam.com software as well as help out other teams as needed.</p> <p>RESPONSIBILITIES</p> <p>ftwilliam.com provides administrative, document and compliance software for retirement plan service providers. This specialist supports with managed services by performing retirement plan administration using the ftwilliam.com software.</p> <p>This position requires that the individual:</p> <ul> <li>Assist with retirement plan administration for managed services customers </li><li>Run eligibility calculations, required testing included but not limited to 402g, 415, ADP/ACP, and run new comp allocations as requested for plans with at both a daily RK and pooled/SDBAs </li><li>Work closely with management and sales during the initial sale, to help with questions on managed services </li><li>Assist with other duties as time permits </li></ul> <p>QUALIFICATIONS</p> <p>Education: Two-year degree or comparable Industry experience</p> <ul> <li>Experience with ftwilliam.com preferred </li><li>At least 3 years experience preferred </li><li>Must have retirement plan administration experience </li></ul> <p>OTHER KNOWLEDGE, SKILLS & ABILITIES</p> <ul> <li>Excellent customer service skills, including superior written and verbal communication skills </li><li>Analytical and problem-solving skills </li><li>Ability to manage multiple concurrent projects </li></ul> <p>TRAVEL: Less than 5% travel required to our various office locations.</p> <p>#LI-Hybrid</p> <p>Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</p> <p>Compensation:</p> <p>Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $91,600 - $126,800</p> <p>Additional Information:</p> <p>Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.</p>