<p>Chick-fil-A Greenwich, RI is seeking a Training Leader to support the business by training, and coaching all employees on Chick-fil-A's procedures and policies. The Training Leader will oversee the initial and reoccurring training of employees in the continual pursuit of Operational Excellence while creating a positive work culture. The Training Leader is in constant communication with the leadership team and franchisee and also works operationally.</p> <p>Responsibilities:</p> <ul> <li>Demonstrates knowledge of Chick-fil-A policies and procedures </li><li>Develops employees through a training program and coaching </li><li>Works with the leadership team to develop the team while creating a positive work culture </li><li>Works with the leadership team to revise training plan based on the needs of the business </li><li>Completes recurring training with current employees for continual development </li><li>Tracks and communicates employee development with monthly evaluations to the leadership team </li><li>Complete understanding of key positions in either the front or back of the restaurant </li><li>Takes initiative during non-peak hours to complete side duties </li></ul> <p>Benefits:</p> <ul> <li>Free/Discounted food </li><li>Flexible scheduling (and closed on Sundays) </li><li>A fun work environment where you can positively influence others </li><li>Learning first-hand from an experienced Operator and Restaurant Leaders </li><li>Intentional growth and development to help you reach your professional goals </li><li>Scholarship opportunities </li><li>Access to a variety of discounts and offers through Chick-fil-A Corporate. </li></ul> <p>Qualifications and Requirements:</p> <ul> <li>Must have 1 year of experience in a training position. </li><li>Must be 18 years or older </li><li>Must have reliable transportation </li><li>Ability to work in a fast-paced environment </li><li>Strong people skills with a desire to serve Team Members </li><li>Strong commitment to superior customer service </li><li>Ability to manage Team Member behavioral and performance issues </li><li>Ability to work in a team environment with shared ownership and responsibility </li><li>Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for up to 10 hours and lifting up to 40 lbs. </li></ul> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>