<p>#LI-KW1 #LI-Onsite</p> <p>We are seeking a detail-oriented, self-motivated professional to join our team as a Benefit Administrator (BA). The successful candidate will thrive in a client-facing environment and enjoy managing employee benefits programs through our proprietary online enrollment system.</p> <p>As a Benefit Administrator, you will support assigned clients by overseeing the benefits enrollment platform, facilitating employee benefit elections, and acting as a liaison with carriers. This role is essential in ensuring a seamless experience for our clients and their employees throughout the benefits life cycle.</p> <p>Essential Functions and Primary Duties</p> <ul> <li> <p>Set up and implement annual open enrollment for client benefit plans through our online enrollment system</p> </li><li> <p>Facilitate and coordinate all employee benefit elections, file feeds, and data transmissions with carriers</p> </li><li> <p>Assist clients in navigating benefit changes throughout the year</p> </li><li> <p>Manage manual enrollments for assigned clients via carrier portals</p> </li><li> <p>Process unverified loads and dependents using the CBIZEnroll System</p> </li><li> <p>Track and process employee Evidence of Insurability (EOI) as needed, including regular follow-ups and status updates</p> </li><li> <p>Handle overage dependents as per plan guidelines</p> </li><li> <p>Review and resolve carrier and client census discrepancy reports</p> </li><li> <p>Ensure receipt of hours reports on a scheduled basis</p> </li><li> <p>Manage pending life insurance elections</p> </li><li> <p>Respond to and resolve assigned Jira tickets</p> </li><li> <p>Present a professional demeanor in all interactions with clients and colleagues</p> </li><li> <p>Adhere strictly to HIPAA regulations and maintain the highest level of employee confidentiality</p> </li><li> <p>Communicate clearly and professionally with clients via phone, email, and Teams meetings</p> </li><li> <p>Note: Training will be provided for all tasks related to our proprietary system. This list is not exhaustive, and additional responsibilities may be assigned.</p> </li></ul> <p>Preferred Qualifications</p> <ul> <li> <p>Experience in employee benefits administration preferred, but not required</p> </li><li> <p>Bachelor's degree preferred, but not required</p> </li><li> <p>Life and Health Insurance license preferred; must be obtained within first 90 days if not already held</p> </li><li> <p>Proficiency in Microsoft Office Suite (Word, Excel required)</p> </li><li> <p>Exceptional attention to detail and organizational skills</p> </li><li> <p>Commitment to maintaining confidentiality and adhering to HIPAA regulations</p> </li><li> <p>Professional appearance and demeanor</p> </li></ul> <p>Minimum Qualifications</p> <ul> <li>High School Diploma or GED required </li><li>3 to 5 years customer service experience in the insurance industry required </li><li>Must maintain current required licenses and certifications relevant to field of expertise </li><li>Demonstrates the ability to communicate verbally and in writing throughout all levels of organization, both internally and externally </li><li>Effective customer service skills </li><li>Proficient use of applicable technology </li><li>Ability to work in team environment as well as independently </li><li>Must be able to travel based on client and business needs </li></ul>