<p>Posting Number 0801814 Classification Title User Services Supervisor- 2nd Shift Working Title Department Library Department Contact Email csterling@centralstate.edu Job Summary/Basic Function</p> <ul> <li>Coordinates hiring and training of Federal Work Study (FWS) student employees </li><li>Supervises, trains, and manages student employees </li><li>Oversees and manages the functional supervision of Circulation during 2nd shift hours </li><li>Conducts user and item record maintenance, physical material processing, shelving materials, shelf reading, stack maintenance, and other collection maintenance needs </li><li>Develops best practices, strategies, and workflows in accordance with library policies </li><li>Manages circulating materials, including course reserves, Interlibrary Loans, general collection, and instructional services materials </li><li>Performs opening and closing procedures during scheduled shifts </li><li>Assists with cleanup projects for the Integrated Library System (ILS) </li><li>Assists patrons with use of the library catalog, access to electronic resources, computers, and printing. </li><li>Manages patron services </li><li>Manages consortia borrowing and lending requests </li><li>Manages visiting patron in an INN-REACH consortia Network </li><li>Compiles various library statistical reports </li><li>Assists with library exhibits </li><li>Participates in digitization projects </li><li>Handles basic printer, computer, and copier troubleshooting, and report technology issues </li><li>Provides support to students, faculty, and staff at various service points </li><li>Performs other duties as assigned </li></ul> <p>Minimum Qualifications</p> <ul> <li>Bachelor's degree </li><li>At least one year library experience </li><li>Demonstrated customer service experience </li></ul> <p>Preferred Qualifications</p> <ul> <li>Experience with a library automated system, preferably Ex Libris'Alma </li><li>Knowledge of and/or experience with Alma fulfillment system </li><li>Experience working in an academic library setting with faculty, staff, and students </li><li>Experience supervising student employees </li><li>Excellent oral and written communication skills </li><li>Knowledge of computer applications and technology </li><li>Experience with interlibrary loan and document delivery automated systems (OCLC WorldShare ILL, Ex Libris' Rapido) </li><li>Ability to organize and perform duties independently </li><li>Ability to understand and follow both verbal and written instructions </li><li>Knowledge of Microsoft Office Suite: Word, Excel, PowerPoint, Access (or similar software) </li></ul> <p>Posting Date 04/13/2026 Closing Date Open Until Filled Yes Special Instructions to Applicants</p> <p>Schedule: Will be assigned any schedule within the library's operating hours, including nights and weekends.</p> <p>All offer of employment at Central State University are contingent upon the successful completion of a comprehensive background check. This may include, but is not limited to, verification of education and employment history, criminal history check, driving record (if applicable), drug screening, and tax compliance review.</p> <p>Certain positions may require additional screenings based on job responsibilities, regulatory requirements, or funding sources.</p> <p>Failure to successfully complete the required background check or provide accurate and complete information may result in withdrawal of an offer or termination of employment.</p> <p>Position Category Staff - Monthly (Exempt) Budgeted Annual Salary Commensurate with experience</p>