<p>Description</p> <p>The Associate Director of Supportive Housing is responsible for the day and evening operations and management of an assigned portion of the Supportive Housing programs, to promote up to 250 tenants' long-term health and stability in housing. The Associate Director directly supervises the support services and residential services supervisors, working collaboratively with peer Associate Directors, Regional Directors, Property Management, and the Clinical teams to support formerly homeless individuals to maintain stability and success in permanent supportive housing.</p> <p>The Associate Director works to develop both the services and structures for Supportive Housing, including the expansion and organization of the portfolio. The programs primarily serve chronically homeless individuals using the Housing First model, providing intensive support and assistance in accessing community-based supports, entitlement benefits and treatment services to promote long-term stability in housing.</p> <p>The Associate Director provides clinical and administrative oversight to the support service and residential teams; builds relationships and referral networks with agencies and entities providing services and supports essential to the long term stability of chronically homeless individuals placed in Pine Street Inn Supportive housing; is responsible for program content including the implementation of effective practices (Motivational Interviewing, Comprehensive Case Management, Harm Reduction and Trauma-Informed Care); and ensures the provision of high quality tenant services on a 24/7 basis. The Associate Director is responsible for day-to day operations and serves as a primary contact with outside agencies and treatment partners.</p> <p>Requirements</p> <p>EDUCATION/TRAINING</p> <p>REQUIRED:</p> <ul> <li>Associate's degree in related field (Social Work, Psychology, etc.) with over 10 years of human services experience. </li></ul> <p>Or</p> <ul> <li>Bachelor's degree in related field (Social Work, Psychology, etc.) </li></ul> <p>PREFERRED:</p> <ul> <li>Licensed in Massachusetts in Social Work or Mental Health as a LCSW, LICSW, LMHC, or Clinical Psychologist </li><li>Bi-lingual in either Spanish or Haitian Creole </li></ul> <p>REQUIRED:</p> <ul> <li>Five or more years of human services experience </li></ul> <p>KNOWLEDGE/EXPERIENCE</p> <p>REQUIRED:</p> <ul> <li>Minimum of two years' experience working with individuals with histories of homelessness, suffering from complex disabilities in housing settings </li><li>Minimum of two years providing complex case consultation-level supervision to case managers and residential staff. </li><li>Strong planning and organizational skills, and ability to work well with managers, peers, subordinates and internal and external partners </li><li>Demonstrated knowledge and experience in program design, development, and expansion </li></ul> <p>PREFERRED:</p> <ul> <li>Experience in providing supportive housing </li><li>Knowledge of housing management </li><li>Experience working with chronically homeless individuals in Housing First programs </li><li>Strong commitment to the Housing First and Harm Reduction approach </li><li>Experience with HMIS systems strongly preferred </li></ul>