<p>Job Description and Duties</p> <p>Individuals who are eligible for a Training and Development assignment may also be considered for the position.</p> <p>Most positions at CDCR Enterprise Information Services are eligible for telework. This position is primarily telework and may require in-person attendance when requested.</p> <p>CDCR employees are encouraged to use their existing CDCR email address on their application.</p> <p>The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.</p> <p>For HRTS communication, this is in reference to Job Requisition (JR) 2614.</p> <p>Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application</p> <p>This position is eligible for a hybrid telework scheduled for employees who can satisfactorily perform their essential work functions independently and remotely. Specific telework schedules may be discussed further during the interview process. Telework is only available to residents of California.</p> <p>Under direction, the incumbent must be familiar with SAP security and Active Directory. Desirable familiarity with SAP BASIS, SAP Fiori Portal, SAP GRC, SAP Business Warehouse, Cloud services and SAP Application modules: Human Resource (HR); Supply Chain Management (SCM); and Financials & Controls (FICO). The incumbent will perform at the expert level and have a thorough grasp of SAP infrastructure, governance, maintenance, and operations. Additionally, the incumbent should be knowledgeable of the physical and virtual infrastructure that supports SAP operations. The incumbent must have extensive knowledge of information technology (IT) concepts, practices, methods and principles. In addition, the incumbent must possess a strong background in facilitation, governance, and project management processes and disciplines. The incumbent will apply this knowledge to IT projects and initiatives as well as impart this knowledge to EIS managers and team members. The incumbent will be expected to have knowledge of the Department's mission and business function in order to take into account the larger business perspective. The incumbent must have excellent communication skills, both oral and written.</p> <p>You will find additional information about the job in the Duty Statement.</p> <p>Working Conditions</p> <p>The main EIS location is in a park-like campus setting across from the Folsom Lake auto dealerships in Rancho Cordova, close to US Highway 50 and the Hazel light rail station. We are minutes from historic Sutter Street, the Folsom Premium Outlets, and many dining establishments.</p> <p>Free parking at this location.</p> <p>This position is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.</p> <p>Minimum Requirements</p> <p>You will find the Minimum Requirements in the Class Specification.</p> <ul> <li>INFORMATION TECHNOLOGY SPECIALIST I </li></ul> <p>Additional Documents</p> <ul> <li>Job Application Package Checklist </li><li>Duty Statement </li></ul> <p>Position Details</p> <p>Job Code #:</p> <p>JC-477158</p> <p>Position #(s):</p> <p>065-501-1402-005</p> <p>Working Title:</p> <p>IT Infrastructure Engineer</p> <p>Classification:</p> <p>INFORMATION TECHNOLOGY SPECIALIST I</p> <p>$6,323.00 - $8,475.00 A</p> <p>$6,954.00 - $9,319.00 B</p> <p>$7,635.00 - $10,230.00 C</p> <p># of Positions:</p> <p>1</p> <p>Work Location:</p> <p>Sacramento County</p> <p>Telework:</p> <p>Hybrid</p> <p>Job Type:</p> <p>Permanent, Full Time</p> <p>Work Shift:</p> <p>8:00 AM - 4:00 PM</p> <p>Work Week:</p> <p>Monday - Friday</p> <p>Department Information</p> <p>Vision</p> <p>We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.</p> <p>Mission</p> <p>To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.</p> <p>California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.</p> <p>CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.</p> <p>Commitment to California Model</p> <p>CDCR and CCHCS are proud to partner on the California Model which will transform the correctional landscape for our employees and the incarcerated. The California Model is a systemwide change that leverages national and international best practices to address longstanding challenges related to incarceration and institution working conditions, creating a safe, professional, and satisfying workplace for staff as well as rehabilitation for the incarcerated. Additionally, the California Model improves success of the decarcerated through robust re-entry efforts back into to the community.</p> <p>Please visit our website to learn more about Enterprise Information Services.</p> <p>Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities.</p> <p>Special Requirements</p> <p>Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.</p> <p>Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.</p> <p>Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.</p> <p>Candidates new to CDCR are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.</p> <p>When submitting supporting documents, PDF file format is preferred.</p> <p>CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov.</p> <p>This advertisement may be used for other vacancies that occur during the life of this recruitment.</p> <p>Application Instructions</p> <p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.</p> <p>Final Filing Date: 5/29/2025</p> <p>Who May Apply</p> <p>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).</p> <p>Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).</p> <p>How To Apply</p> <p>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:</p> <p>Address for Mailing Application Packages</p> <p>You may submit your application and any applicable or required documents to:</p> <p>Department of Corrections & Rehabilitation</p> <p>CDCR Hiring Support - Postal</p> <p>Attn: CDCR Hiring Support</p> <p>P.O. Box 942883</p> <p>Sacramento, CA 94283-0001</p> <p>Address for Drop-Off Application Packages</p> <p>You may drop off your application and any applicable or required documents at:</p> <p>Department of Corrections & Rehabilitation</p> <p>CDCR Hiring Support - Drop-off</p> <p>CDCR Hiring Support</p> <p>10000 Goethe Rd, Application Drop Box</p> <p>(Drop off not available on weekends and holidays)</p> <p>Sacramento, CA 95827</p> <p>08:00 AM - 05:00 PM</p> <p>Required Application Package Documents</p> <p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:</p> <ul> <li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. </li><li>Resume is required and must be included. </li><li>Statement of Qualifications - </li></ul> <p>A Statement of Qualifications is required and must be submitted with your Examination /Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements.</p> <p>For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit</p> <p>Work4CA: How to Write a Statement of Qualifications</p> <p>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.</p> <p>Desirable Qualifications</p> <p>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:</p> <ul> <li>Proven ability to manage release planning, coordination, and execution for cloud-based solutions in enterprise environments. </li><li>Hands-on expertise with cloud-native tools for version control, deployment, and monitoring. </li><li>Experience with SAP system administration, installation, and migration </li><li>Familiarity with project management methodologies </li><li>Experience creating Network Design documentation </li><li>Experience with Application Support </li><li>Experience with Active Directory </li><li>Experience with Certificates </li><li>Familiarity with systems like Oracle, SQL Server, or SAP HANA </li><li>Advanced knowledge of cloud service models, including SaaS, PaaS, and IaaS, and their release management processes. </li><li>Experience conducting root cause analysis for release failures or performance issues in cloud platforms. </li><li>Excellent communication skills to engage and align with technical and non-technical stakeholders in a cloud context. </li><li>Demonstrated ability to work in a collaborative environment, driving continuous improvement for cloud solutions. </li><li>Strong analytical skills to optimize Application Performance </li><li>Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued. </li></ul> <p>Benefits</p> <p>Benefit information can be found on the California Department of Human Resources (CalHR) website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov</p> <p>Information on benefits afforded by membership in the California Public Employees' Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx.</p> <p>Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-systemprinciples.aspx.</p> <p>Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx</p> <p>This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.</p> <p>Contact Information</p> <p>The Hiring Unit Contact is available to answer questions regarding the position or application process.</p> <p>Hiring Unit Contact:</p> <p>EIS Personnel Liaisons</p> <p>(916) 358-2000</p> <p>DL-CDCR-EIS-Personnel-Liaisons@cdcr.ca.gov</p> <p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.</p> <p>EEO Contact:</p> <p>Office of Civil Rights</p> <p>(916) 255-0458</p> <p>M_CivilRights@cdcr.ca.gov</p> <p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.</p> <p>Statement of Qualification (SOQ) and Resume <em>REQUIRED</em></p> <p>In order to be considered for this position, you must submit a Statement of Qualifications (SOQ) and Resume in addition to the standard state application. If you do not submit these items, your application WILL NOT be considered.</p> <p>A notation or reference to other materials such as resume, or application cannot be a substitute for the SOQ. If you do not have the specific experience requested, include examples of similar work experience that would demonstrate your ability or knowledge to perform the specific functions outlined in the questions. The SOQ also serves as documentation of each candidate's ability to present information clearly and concisely in writing. Your responses to the questions below must be submitted on a separate document and must be no longer than two pages in length for all questions, utilizing Arial 12-point font, with 1 inch margins. Each page must include your name and page number in the upper right hand corner of the page.</p> <ol> <li> <p>Please Describe your experience with Application Implementations and Support.</p> </li><li> <p>Provide an example of how you effectively collaborated with both technical and non-technical staff to achieve a successful outcome in testing or release management. Highlight how you communicated technical concepts to non-technical stakeholders and ensured alignment across diverse teams.</p> </li></ol> <p>The following links can be used to guide you to complete the Statement of Qualification (SOQ) and Resume if you require assistance:</p> <p>Statement of Qualification, Desirable Qualifications and Supplemental Questionnaire Information</p> <p>The following link can be used to guide you to complete the Resume if you require assistance:</p> <p>How to Write a Resume</p> <p>EXAMINATION INFORMATION</p> <p>To obtain list eligibility for the Information Technology Specialist I, before applying for the position(s), you must first take and pass the CalCareers examination.</p> <p>Equal Opportunity Employer</p> <p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.</p> <p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p>