<p>Implementation Specialist</p> <p>Location: [Hybrid] | Schedule: Full-time</p> <p>Why Join isolved?</p> <ul> <li>Be part of a fast-growing, well-capitalized company, recently backed by $350M to fuel innovation and expansion </li><li>Work with a leader in HR and payroll technology, ranked a top SMB Payroll provider in the 2023 Sapient Report </li><li>Thrive in a people-first culture with flexibility, employee voice, and strong work-life balance </li><li>Connect with the People Heroes community, regional events and networks that highlight growth, collaboration, and recognition </li><li>Join a company voted one of the Top Places to Work in the USA </li></ul> <p>What You'll Do: Lead new customers through payroll & HR software implementations, manage timelines, train clients, and ensure a smooth go-live.</p> <p>Core Job Duties</p> <ul> <li>Lead new customers through isolved implementations, ensuring their payroll and HR business processes are set up effectively. </li><li>Plan and review key project timelines with customers to ensure deliverables and "go lives" are achieved. </li><li>Escalate potential issues early to resolve without affecting implementation timeline. </li><li>Prepare customers for post-implementation self-sufficiency by delivering isolved system training as part of the Implementation process. </li><li>Contribute to the evolution and improvement of the Payroll Implementation process and how we can more efficiently meet the needs of the customer. </li><li>Builds solution, customer and industry knowledge by leveraging the appropriate resources (internally at isolved and externally at the customer). </li><li>Oversee and enforce company and departmental policies, </li><li>Manage performance of Implementation project team members to ensure the highest success </li></ul> <p>Minimum Qualifications</p> <ul> <li>Functional Business Process experience in Payroll </li><li>Software implementation experience </li><li>Fluent English is a must </li><li>Technical understanding and capabilities </li><li>Attention to detail, teamwork, initiative driven </li><li>Four-year degree or equivalent education and business experience </li><li>Excellent written and verbal skills </li><li>Passion for customer satisfaction </li><li>Some travel may be required </li></ul> <p>EEO Statement</p> <p>isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.</p> <p>Disability Accommodation</p> <p>Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.</p> <p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.</p>