<p>Loan Systems Analyst Level I or II</p> <p>Hiring for either a Level 1 or a Level 2, depending on qualifications</p> <p>More Than A Job!</p> <p>Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.</p> <p>Benefits Include:</p> <ul> <li>Financial wellbeing services </li><li>401(K) matching with up to 5% match </li><li>Reduced health insurance </li><li>Employee wellbeing services </li><li>DE&I initiatives </li><li>Work-life balance </li></ul> <p>Job Summary</p> <p>Support and enhance lending system solutions for members and team members. Collaborate with the</p> <p>loan systems team to implement new technologies, solve system challenges, and execute projects</p> <p>aligned with organizational goals. Ensure practical, effective, and efficient improvements in lending</p> <p>systems while handling escalations and providing technical support for incidents and queries.</p> <p>What You'll Do</p> <ul> <li>Participate in the design and support of lending systems, ensuring effective integration with interrelated systems. </li><li>Facilitate user experience, workflows, system configurations, rate changes, and reports. </li><li>Support system updates and workflow modifications for functionality improvements. </li><li>Prepare, edit, and test loan documents to support new products and updates for compliance. </li><li>Primary point of contact for loan system support escalations. </li><li>Subject matter expert supporting indirect, real estate, underwriting, and other lending functions. </li><li>Collaborate with end users to identify and communicate business requirements for products and systems. </li><li>Deliver technical support, troubleshoot issues, and identify process improvement opportunities. </li><li>Create test plans and ensure thorough validation for system updates. </li><li>Lead testing for loan origination systems and lending projects of varying complexity, ensuring timely and accurate completion. </li></ul> <p>What You'll Bring</p> <p>Level 1</p> <ul> <li>Knowledge typically acquired through the completion of a bachelor's degree in computer science, business, or related field, or equivalent experience required. </li><li>0 to 2 years of programming, quality assurance, end user testing or related experience required. </li><li>One year of lending or lending support experience preferred. </li></ul> <p>Level 2</p> <ul> <li>Knowledge typically acquired through the completion of a bachelor's degree in computer science, business, or related field, or equivalent experience required. </li><li>2 - 4 years of programming, quality assurance, end user testing or related experience required. </li><li>One year of lending or lending support experience preferred. </li></ul> <p>What You'll Get</p> <ul> <li>Ability to collaborate and build a sense of togetherness that contributes to a positive work environment. </li><li>Being open to change and embracing new opportunities can lead to diverse experiences and career advancement. </li><li>By prioritizing member wellbeing, which leads to increased engagement, improved team dynamics, higher levels of motivation and a stronger community culture. </li></ul>