<p>Job Description Summary</p> <p>Position Purpose</p> <p>MUSC has an important partnership with the VA. The VA Nurse Navigator at MUSC Health is a professional registered nurse with proficient multi-specialty clinical knowledge who offers individualized assistance to VA staff and Veterans to help overcome healthcare system barriers, working remotely. Utilizing the nursing process, an VA Nurse Navigator promotes informed decision making, timely access to quality patient care and scheduling. They act as a vital link in communication between multidisciplinary providers both internal and external to MUSC.</p> <p>Requirements (Education, Work Experience, Licensure, Registry and/or Certifications)</p> <p>Minimum qualifications include a BSN from an accredited school of nursing. Experience working in a correctional healthcare setting preferred. In addition, the applicant must have considerable knowledge of complex medical terminology and advanced disease processes, strong interpersonal skills, ability to delegate to appropriate personnel, ability to establish and maintain collaborative relationships both internally and externally, strong organizational skills, ability to rapidly prioritize/reprioritize, strong verbal and written communication skills, ability to work autonomously and in teams, critical-thinking skills, and ability to multi-task. RN Licensure by the state of SC. Requires BLS.</p> <p>Physical Requirements:</p> <p>1) (C) Continuous - 6-8 hours per shift; 2) (F) Frequent - 2-6 hours per shift; 3) (I) Infrequent - 0-2 hours per shift Ability to perform job functions while standing. (C). Ability to perform job functions while sitting. (C) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (I) Ability to work indoors. (C) Ability to work outside in temperature extremes. (I) Ability to work from elevated areas. (F) Ability to work in confined/cramped spaces. (F) Ability to perform job functions from kneeling positions. (I) Ability to bend at the waist. (C) Ability to twist at the waist. (F) Ability to squat and perform job functions. (F) Ability to perform "pinching" operations. (F) Ability to perform gross motor activities with fingers and hands. (C) Ability to perform firm grasping with fingers and hands. (C) Ability to perform fine manipulation with fingers and hands. (C) Ability to reach overhead. (F) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (C) Ability to fully use both legs. (C) Ability to use lower extremities for balance and coordination. (F) Ability to reach in all directions. (C) Ability to lift and carry 50 lbs. unassisted. (I) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (I) Ability to lift from 36" to overhead 25 lbs. (I) Ability to exert up to 50 lbs. of force. (F) Examples include: To transfer a 100 lb. patient that cannot assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force are needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain vision 20/40 corrected. (C) Ability to see and recognize objects close at hand or at a distance. (C) Ability to match or discriminate between colors. (C) Ability to determine distance/relationship between objects, depth perception. (C) Good peripheral vision capabilities. (C) Ability to maintain hearing acuity, with correction. (C) Ability to perform gross motor functions with frequent fine motor movements. (C) Ability to deal effectively with stressful situations. (C) Ability to work rotating shifts. (F) Ability to work overtime as required. (F) Ability to work in a latex safe environment. (C) <em>Ability to maintain tactile sensory functions. (C) </em>(Selected Positions) <em>Ability to maintain good olfactory sensory function. (C) </em>(Selected Positions) <em>Ability to be qualified physically for respirator use, initially and as required. (C) (Selected Positions) </em></p> <p>Entity</p> <p>Medical University Hospital Authority (MUHA)</p> <p>Worker Type</p> <p>Employee</p> <p>Worker Sub-Type</p> <p>Regular</p> <p>Cost Center</p> <p>CC004315 SYS - Corp Veterans & Corrections Medicine ICCE</p> <p>Pay Rate Type</p> <p>Salary</p> <p>Pay Grade</p> <p>Health-28</p> <p>Scheduled Weekly Hours</p> <p>40</p> <p>Work Shift</p> <p>Job Description</p> <p>Job Competencies</p> <p>The Job Competencies section is not included in the overall score. However, if the care team member receives a rating of "Does Not Meet Requirements" in this section, he/she will not be eligible for a performance increase for the year.</p> <p>Maintain timely completion of job competencies including but not limited to organizational mandatory competencies, job/population specific competencies and participation in mandatory town hall meetings.</p> <p>Job Responsibilities</p> <p>1.1 Clinical Practice (Assessment)</p> <p>30.0% of total score</p> <p>Success Criteria:</p> <ul> <li> <p>Utilizes critical thinking skills to assess the appropriateness of every referral to MUSC thoroughly obtaining history and diagnosis. If necessary, redirects or refers patient to the appropriate specialist for the patient care needs.</p> </li><li></li><li> <p>Comprehensively reviews each new referral for completeness and inclusion of all pertinent records related to the patient's diagnosis and any prior treatment, along with the necessary authorizations and referral forms as required by the VA.</p> </li><li></li><li> <p>Using clinical expertise performs holistic assessment of patient's individual needs to identify possible barriers to optimal treatment outcomes. This includes (but is not limited to) transportation, security, literacy, and other relevant physical, psychosocial, and cultural needs.</p> </li></ul> <p>1.2 Clinical Practice (Planning)</p> <p>30.0% of total score</p> <p>Success Criteria:</p> <ul> <li> <p>Utilizing in-depth knowledge of the clinical presentation, pathophysiology, evaluation and treatment of relevant tumor types within assigned specialty, oversees efficient and comprehensive acquisition of appropriate records during new patient intake.</p> </li><li> <p>Acts as a central point of contact for VA staff and veterans directly as needed in the planning phase of treatment.</p> </li></ul> <p>Coordinates appropriate and timely scheduling of multidisciplinary referrals during the planning phase of treatment.</p> <ul> <li>Develops and/or acquires educational materials for patients and VA staff as appropriate. </li></ul> <p>With proficient understanding of treatment modalities and rationale for sequence of treatment, helps identify/eliminate barriers to timely and appropriate treatment completion.</p> <ul> <li>Serves as a patient liaison to help patients and caregivers navigate the complex healthcare system. </li></ul> <p>Serves as a clinical resource for referring providers utilizing expertise in specialty-focused care.</p> <p>1.3 Clinical Practice (Intervention)</p> <p>25.0% of total score</p> <p>Success Criteria:</p> <ul> <li> <p>Participate in activities that support the specialties (case management meeting, weekly reporting).</p> </li><li></li><li> <p>Establishes contact with VA staff and Veterans by phone provide education and reinforce treatment plan.</p> </li><li> <p>Provides and reinforces individualized education for patients and VA staff regarding new diagnosis, treatment options, side effects, symptom management, post treatment care and survivorship.</p> </li><li></li><li> <p>Collaborates with administrative assistants to maintain a patient navigation intake database including referring providers.</p> </li><li> <p>Serves as a liaison between patients, VA, specialty care providers, office managers, PAC and MUSC VA and Corrections Health ICCE to optimize patient outcomes.</p> </li><li> <p>Coordinates and manages care by applying analytical reasoning, reflection, rational problem-solving skills, using evidence-based information and clinical judgment.</p> </li><li></li><li> <p>Safely performs technical skills in area of practice. Maintains knowledge of hospital policies and nursing standards in areas of specialty.</p> </li><li> <p>Provides support as clinical resource to other staff members.</p> </li><li></li></ul> <p>1.4 Clinical Practice (Evaluation)</p> <p>5.0% of total score</p> <p>Success Criteria</p> <ul> <li> <p>As a shared responsibility, participates in the establishment and monitoring of clinical quality indicators along the continuum of care for patients as needed.</p> </li><li></li><li> <p>Collaborates with VA and Corrections Health ICCE and VA to perform and evaluate data to identify areas of improvement that will affect the patient navigation program. Participate in quality improvement initiatives based on identified service gaps.</p> </li></ul> <p>1.5 Leadership and Professional Development</p> <p>5.0% of total score</p> <p>Success Criteria</p> <ul> <li> <p>Management of a tracking system for all VA appointments and ensure complete patient follow through on needed appointments and services.</p> </li><li></li><li> <p>Fulfills preceptor role (as needed) in accordance with MUSC preceptor philosophy and role description.</p> </li></ul> <p>Uses formal and informal methods to teach other staff members.</p> <ul> <li> <p>Provides input to nursing management and other health care providers to implement programmatic changes.</p> </li><li></li><li> <p>Communicates effectively with multidisciplinary team members, patients and VA staff.</p> </li><li> <p>Demonstrates commitment to promoting an atmosphere of respect, caring and sensitivity for our diverse population of patients, employees, and others.</p> </li><li> <p>Demonstrates commitment to the highest standards of clinical outcomes, operational support systems, customer services, and ethical behavior.</p> </li><li> <p>Develops own professional role in collaboration with immediate manager.</p> </li><li> <p>Provides assistance in a timely, courteous manner. Treats others with care and respect, maintaining privacy, confidentiality, and dignity. Maintains professional appearance and a clean safe environment.</p> </li><li></li><li> <p>Critically evaluates and develops recommendations for new and/or revised standards of nursing care and practice in response to patient or clinic needs.</p> </li><li> <p>Effectively manages conflict by addressing the issue with diplomacy and assertiveness. Collaborates with others to explore and implement acceptable solutions.</p> </li><li> <p>Demonstrates fiscal accountability for one's own practice while providing quality care.</p> </li><li></li></ul> <p>1.6 Research and Evaluation</p> <p>5.0% of total score</p> <p>Success Criteria</p> <ul> <li>Reviews current nursing literature and research in area of specialty as a basis for improving practice. </li></ul> <p>Additional Job Description</p> <p>Bachelor's degree in Nursing from an accredited school of nursing and a minimum of three years related clinical nursing experience required. Master of Nursing (MSN) or Doctor of Nursing Practice (DNP) in lieu of BSN. Excellent written and verbal communications skills as well as mentoring/coaching and organizational skills required. Demonstrated ability to develop, implement and evaluate effective patient and staff educational programs. Creative and resourceful in problem solving and exceptional critical thinking required. Licensure as a registered nurse by the South Carolina Board of Nursing or a compact state. Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required</p> <p>If you like working with energetic enthusiastic individuals, you will enjoy your career with us!</p> <p>The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.</p> <p>Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees</p>