<p>Role Description & Responsibilities</p> <p>DELMIA Quintiq, a wholly owned subsidiary of DASSAULT SYSTEMES is a market leader in supply chain planning and optimization. It provides organizations with end-to-end supply chain modeling solutions to balance operational and business goals, leveraging world record-breaking optimization technology. As with all DELMIA products, DELMIA Quintiq connects the virtual and real worlds so that organizations can create a virtual twin of the supply chain. Achieve supply chain optimization with DELMIA Quintiq, driving continuous improvement across the entire supply chain.</p> <p>DELMIA Hosted Solutions is looking for a motivated Delivery Engineer to join our team in Radnor, PA, in an onsite/hybrid role.</p> <ul> <li>In this role you will have an opportunity to work with, implement and constantly optimize revolutionary technology supporting our clients in a post-sales environment </li><li>Contribute to overall service delivery for clients by ensuring the infrastructure and product implementation runs smoothly and evolves within their fast moving and ever changing landscape of needs to ensure best use of our products </li><li>You will be implementing, maintaining and deploying customer applications as well supporting these technical complex deployments </li><li>You will provide excellent customer support, where your planning and communication skills are equally needed as your technical skills; </li><li>You will assist the team in overall day-to-day operation for delivery team; </li><li>You will acts as support to analyze and resolve customer incidents, which can be outside office hours and/or during weekends. </li><li>Collaborate with cross-functional teams to develop solutions that support business requirements </li><li>This role requires rotation of standby support (might involve weekend work) once a month as well as attendance to meetings during off hours twice weekly to meet with global team* </li></ul> <p>Qualifications</p> <ul> <li>B.S in a technical field most preferred, but experience can be considered inlieuof </li><li>3+ years of working experience in an applications support role </li><li>1+ years of experience working with business integration and related protocols like SOAP, REST API, sFTP </li><li>2+ years of experience with software implementation/setup/configuration of Enterprise Applications </li><li>Working knowledge of networking components (firewall, load balancers and protocols like TCP/IP) </li><li>Knowledge of software development principles as well as IT-security principles </li><li>Demonstrated Customer Centric approach to problem solving </li><li>Pro-active communication style </li><li>Good analytical thinking </li><li>Experience working with a global team - collaborating across timezones as needed </li></ul> <p>Shape your career with 3DS! #WeAre3DS</p> <p>Compensation for this role will be commensurate with experience. The total expected compensation range will be between $78,000 - $95,000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.</p>