<p>Are you ready to take the next step in your career? Discover why NCDIT is the ideal destination for your professional growth - Why Work for NCDIT.</p> <p>We currently have an opening for an IT Operations Automation Developer Architect</p> <p>The position is designated Statutory Exempt and is exempt from the State Human Resources Act.</p> <p>This position may be eligible for hybrid remote work in accordance with state policy and the agency's remote work program but does require weekly onsite work</p> <p>The IT Operations Automation Developer Architect will be responsible for leading efforts to market and deliver automation solutions for DIT Operations.  The automation efforts will leverage ServiceNow as much as possible but will also utilize external scripts and apps that interact with ServiceNow. This position will also spur and coordinate/implement integrations between the ServiceNow CMDB, Asset Database, ITSM, ITOM, external billing systems and ordering systems, etc. In addition, the role will drive ideas and projects to leverage various data sources to provide needed dashboards and visualizations valuable to both internal and external customers.  Duties include, but are not limited to:</p> <ul> <li> <p> Creating the vision, defining the roadmap (generally and specifically) and marketing automation ideas for custom workflows and system/data integrations across DIT.</p> </li><li> <p>Take ownership of the entire custom automation app development lifecycle, providing strategic leadership by rallying support, synthesizing requirements, and then designing, developing, testing, and implementing robust, integrated solutions.</p> </li><li> <p>Lead and promote effective governance of the data models, data integrity, coding, processes, applications and overall tools supporting the digitization and automation efforts.</p> </li><li> <p>Market the value and overall benefit of digitization and automation apps by showcasing existing apps and discovering/defining future possibilities thereby fostering a culture of innovation in this area.</p> </li></ul> <p>About the Organization</p> <p>The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT's mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.</p> <p>As NCDIT's services reach North Carolina residents from all backgrounds, we believe that our workforce should reflect the demographics of the state. The workforce is our most valuable asset to recognize, understand and meet the IT needs of our constituents across North Carolina. Our agency's culture is derived through the implementation of thoughtful, practical, innovative and data-driven strategies. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace (Executive Order 92). NCDIT supports recent executive orders to address pay equity for women (Executive Order 93), establish paid parental leave for birth, adoption, and foster care (Executive Order 95), and implement fair chance policies (Executive Order 158). NCDIT also has several initiatives designed to help past and current military personnel and their spouses find rewarding careers with us. Join a team that welcomes, values, respects and supports all members of our work community.</p> <p>If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.</p> <p>The following Management Preferences are not required, but applicants that possess these skills are preferred:</p> <ul> <li>Significant experience using shell, Perl, python, java scripting or other scripting language </li><li>Experience defining a product vision and then a detailed roadmap </li><li>Extensive design and development experience with ServiceNow IT Service Management, IT Operations Management and/or Event Management </li></ul> <p>Some state job postings say you can qualify by an 'equivalent combination of education and experience.' If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.</p> <p>Bachelor's degree in computer science, computer engineering or closely related degree from an appropriately accredited institution and six years of progressive experience in all areas of information technology architectural components, interfaces and their applications or related work</p> <p>OR</p> <p>Bachelor s degree in business administration or closely related degree from an appropriately accredited institution and seven years of progressive experience in all areas of information technology architectural components, interfaces and their applications or related work; or an equivalent combination of education and experience.</p> <p>The North Carolina Department of Information Technology (DIT) is an Equal Opportunity Employerwho embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  </p> <p>NCDIT uses the Merit-Based Recruitment and Selection Plan to fill posted positions.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.</p> <ul> <li>Employment at NCDIT is contingent upon a satisfactory background check. </li><li>Applicants seeking Veteran's Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application. </li><li>Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.  </li><li>Applicants applying for positions that require specific coursework, must upload and attach a copy of the transcript with their application. </li><li>Applicants with relevant professional certifications to the posted job must attach proof of active certification along with the information in the "Certificates and Licenses" section. </li><li>If applicants earned college credit hours but did not complete a degree program, they must attach an official transcript to each application to receive credit for this education. </li><li>If applicants earned a foreign degree, foreign degrees require an official evaluation for U.S. equivalency, and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service, feel free to use any service of your choosing. The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification: https://www.naces.org/members </li></ul> <p>HYBRID/FLEXIBLE WORK SCHEDULES:</p> <p>At NCDIT, we are dedicated to fostering a collaborative and flexible work environment, offering a hybrid remote work option for positions that are conducive to remote flexibility. If you do not currently reside within a reasonable commuting distance of the assigned duty station, new hires are granted up to 120 days from their start date to relocate. This relocation ensures the ability to work onsite multiple days per week. If you're eager to contribute to a dynamic workplace, we encourage you to apply!</p> <p>  </p> <p>COMPENSATION & BENEFITS:</p> <p>The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.</p> <p> </p> <p>Some highlights include:</p> <ul> <li>The best funded pension plan/retirement system in the nation according to Moody's Investor's Service </li><li>Twelve (12) holidays/year </li><li>Fourteen (14) vacation days/year which increase as length of service increases and accumulate year-to-year </li><li>Twelve (12) sick days/year which are cumulative indefinitely  </li><li>Longevity pay lump sum payout yearly based on length of service </li><li>401K, 457, and 403(b) plans </li></ul> <p>Learn more about employee perks/benefits:</p> <ul> <li>Why Work For NC? </li><li>NC OSHR: Benefits </li><li>NC OSHR: Total Compensation Calculator </li></ul> <p>To apply for this position, please click the "Apply" link above (on the Government Jobs website) or visit  https://www.governmentjobs.com/Applications/Index/northcarolina to complete an on-line application.</p> <p>Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status."  If you are selected for an interview, you will be contacted by management.  If you are no longer under consideration, you will receive an email notification.  If there are any questions about this posting other than your application status, please contact:</p> <p>NCDIT Human Resources</p> <p>Samika Lewis</p> <p>samika.lewis@nc.gov</p> <p>For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. </p>