<p>Posting closes on 4/30/2025</p> <p>Pay Range: $15.00 - $18.00 per hour based credit hours completed toward degree.</p> <p>Under immediate supervision, this position is responsible for assisting in various tasks as required in the Information Technology Division.</p> <p>Examples of Work</p> <p>The following examples are intended only as illustrations of various types of work performed. No attempt is made to be exhaustive. Related, similar, or other logical duties are performed as assigned. The Department may require employees to perform functions beyond those contained in job descriptions. The Department may modify job descriptions based on Department needs. The Arkansas Department of Transportation is an "at will" employer.</p> <ul> <li>Train and obtain current knowledge of technology and operational functions and procedures. </li><li>Assist with and train in the installation or troubleshooting of software and hardware as needed. </li><li>Assist with and support technology projects and their needed components. </li><li>Assist with and support efforts to provide operational assistance to end-users in a courteous and timely manner. </li><li>Assist with and train in application development and workflow automation. </li><li>Assist with and train in documenting business requirements and technology documentation. </li><li>Perform a wide variety of tasks in a learning capacity. </li></ul> <p>Minimum Requirements</p> <p>Education and experience: Student pursuing the educational equivalent of a bachelor's degree in computer science, information systems or related field from an accredited college or university, completion of 30 college hours toward this degree, and a cumulative grade point average of 2.0.</p> <p>Knowledge, skills and abilities: Must possess understanding of basic technology concepts and jargon. Must be customer-centric and enjoy working with others. Ability to multi-task and have good time management and organization skills. Ability to utilize office productivity software such as Microsoft Office. Good communication (oral and written) skills.</p> <p>Working conditions: Occasional statewide travel.</p> <p>Licenses, registrations and certifications: Valid driver's license.</p> <p>("Accredited" means the educational institution or program is accredited by an accrediting organization recognized either by the United States Department of Education or by the Council for Higher Education Accreditation.)</p>