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3 days
Not Specified
Not Specified
$26.68/hr - $44.27/hr (Estimated)
<p>Kforce has a client that is seeking a Technical Writer in Acton, MA.</p> <p>Overview: The UX Instructional Design team is seeking a contract Technical Writer with hands-on experience crafting instructions for use. The primary focus will be supporting and maintaining user guides across a digital product portfolio. You will also assist with migrating content into a recently implemented content management tool, MadCap IXIA.</p> <p>This is a highly collaborative role, partnering with cross-functional teams across the U.S. and globally. Strong communication and organizational skills are essential to work effectively with team members and stakeholders across the organization.</p> <p>Key Tasks:</p> <ul> <li>Support the maintenance and ongoing development of user guides across multiple languages, markets, and product configurations </li><li>Follow and continuously improve content development processes and workflows </li><li>Ensure compliance with cross-functional stakeholder requirements and business standards </li><li>Assist with implementation and migration of documentation into component content management systems (CCMS) </li><li>Collaborate with content strategists, designers, regulatory teams, medical subject matter experts, engineers, and product teams to ensure accuracy and alignment with organizational and regulatory standards </li><li>Review and update content to ensure clarity, consistency, and usability for end users </li><li>Coordinate across teams to manage updates, version control, and documentation timelines* Bachelor's degree in Information Systems, Technical Communication, Library Science, or a related field </li><li>3+ years of experience in technical writing, content development, documentation, or CMS management </li><li>Experience creating user-facing instructional materials and manuals </li><li>A strong background in technical writing is required, along with 1-2 years of experience creating user-facing instructional manuals and working in Adobe Creative Cloud </li><li>Proficiency with Microsoft Office tools including Outlook, Word, Excel, and PowerPoint </li><li>Proficiency with Adobe InDesign, Adobe Creative Cloud, and Adobe Acrobat </li><li>Experience using collaboration and project tools such as Jira, Confluence, Miro, and Smartsheet </li><li>Healthcare, life sciences, or medical device experience preferred </li><li>Ability to understand and communicate complex medical, clinical, and technical concepts </li><li>Strong project management and organizational skills </li><li>Ability to prioritize work, manage deadlines, and handle urgent requests </li><li>Strong communication and interpersonal skills with the ability to collaborate across teams </li><li>Comfortable working in an agile, fast-paced environment and adapting to change </li><li>Familiarity with DITA and structured content management systems preferred </li></ul>
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