<p>Job Summary Responsible for the management of up to three providers.</p> <p>Qualifications Bachelor's Degree in Business Administration, Marketing or related field or Associates Degree and 4 years experience in an office practice environment at a supervisory level (Required)</p> <p>Work Experience 2+ years working in a medical practice environment with at least one years experience at a supervisory level. (Required) 1+ years of insurance and reimbursement, CPT codes, ICD codes, and Medicare/ Medicaid compliance procedures. (Preferred) 1+ year of supervisory experience in a medical practice. (Required)</p> <p>Licenses and Certifications Not Applicable - No Certification and Licensures Requirements Required or Preferred</p> <p>Essential Functions Demonstrate the ability to communicate in a professional manner. Demonstrate excellent customer service skills. Communicate effectively with patients, staff and physicians. Hold staff members accountable for communicating professionally. Act as a resource person within the department regarding communication skills. Ensure the office delivers quality and compassionate care to every patient Primary contact and resource for providers in the practice Review and maintain schedules for productivity and maintain adequate staffing levels Reporting, interpreting and responding to practice metrics to improve office performance Accounts receivables including patient pay and insurance Human Resources including hiring, training, performance management, and dismissal Responsible for team member satisfaction and retention through practices that promote communication, rewards & recognition, teamwork, and effective employee relations practices Ensures training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives Responsible for the operational readiness, appearance, and presentation of the office</p> <p>Additional Duties Adheres to the hospital and departmental attendance and punctuality guidelines. Performs all job responsibilities in alignment with the core values, mission and vision of the organization. Performs other duties as required and completes all job functions as per departmental policies and procedures. Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs). Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time. Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.</p> <p>For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills. Wears protective clothing and equipment as appropriate.</p>