<p>If you are an existing employee of South Shore Health then please apply through the internal career site.</p> <p>Requisition Number:</p> <p>R-20116</p> <p>Facility:</p> <p>LOC0028 - 30 Reservoir Park Drive30 Reservoir Park Drive Rockland, MA 02370</p> <p>Department Name:</p> <p>SSH VNA Community Outreach</p> <p>Status:</p> <p>Full time</p> <p>Budgeted Hours:</p> <p>40</p> <p>Shift:</p> <p>Day (United States of America)</p> <p>The South Shore Visiting Nurse Association (SSVNA) Community Liaison is responsible for the referral management of patients. Primarily located at South Shore Hospital, but will cover community providers as needed.</p> <p>Essential Job Functions</p> <ul> <li>Identifies and prioritizes patients at community health care facilities who have requested home care services from SSVNA </li><li>Acts as consultant to SSH care managers/SSH staff regarding home care programs, community resources and alternative care settings </li><li>Establishes and develops relationships with colleagues, physicians, referral sources, patients and family members to facilitate the referral to admission process and acts as liaison between all parties </li><li>Explains the types of care and services the SSVNA offers to patients and their families </li><li>Recruits' referrals and coordinates with the Central Intake department in assisting the coordination of admissions while aligning with SSVNA's daily capacity </li><li>Assesses incoming patient's physical, social and psychosocial needs to ensure they meet the agency's admission criteria. </li><li>Consults with referral sources on complex patient discharges and coordinates patient's care with SSVNA </li><li>Obtains financial information, as necessary </li><li>Establishes open lines of communication with referral sources to promote good community relations </li><li>Works to provide excellence in service to existing accounts and strives to increase referrals </li><li>Participates in appropriate professional, community organizations, events and outreach activities </li><li>Reviews weekly Admission and Referral Reports and Dashboards. </li><li>Maintains statistical data of referrals and submits reports as required </li></ul> <p>Non-Essential Job Functions</p> <ul> <li>Non-essential functions are those tasks, duties and responsibilities that are not critical to the performance of the job. Following are non-essential functions of the job, along with the corresponding performance standards </li><li>Other duties at required </li></ul> <p>SKILLS</p> <ul> <li>Excellent verbal and written communication skills </li><li>Critical thinking </li><li>Creative Problem Solving </li><li>Interdisciplinary collaboration </li><li>Ability to prioritize and manage time effectively Conflict negotiation skills </li></ul> <p>KNOWLEDGE</p> <ul> <li>Knowledge of home care eligibility criteria and reimbursement regulations </li><li>Knowledge of SSVNA policies and procedures </li><li>Working knowledge of varied health care insurance plans </li><li>Strong Community resources </li><li>Organizational skills </li><li>Bachelor of Science Degree preferred </li><li>Minimum Work Experience Required two (2) years health care experience </li></ul> <p>Monday - Friday 8am - 4:30pm at South Shore Hospital</p> <p>Responsibilities if Required:</p> <p>Education if Required:</p> <p>License/Registration/Certification Requirements:</p>