<p>Overview</p> <p>Sub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in world's most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right-with integrity, teamwork, and accountability.</p> <p>The IT Manager will report to the Senior IT Manager Business Delivery and lead a highly specialized platform team focused on the SAP suite of products.</p> <p>Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future.</p> <p>Primary Responsibilities</p> <p>The IT Manager's role is to ensure the streamlined operation of the SAP S4/HANA on RISE within the IT department and support the business objectives of the enterprise. This individual will plan, coordinate, direct, and manage a team providing SAP BASIS, Security, & Integration along with closely managing our long-term relationship with SAP. They will interact with their fellow peers within IT to ensure proper fiscal, operational, and coordinated business delivery while supporting the growth and well-being of their team.</p> <ul> <li>Manage the SAP security, cloud, BASIS, and integrations for this enterprise solution </li><li>Effectively communicate with the business process owners (PBOs) and business teams </li><li>Partner with Domain and Solution Architects to translate business requirements into functional / technical requirements. </li><li>Manage relationship with delivery partners; communicates technical requirements, defines deliverables, and ensure execution success. </li><li>Collaborates with IT Infrastructure & Operations to define Release plans. </li><li>Partners with SAP RISE lead for project and run support </li><li>Responsibility for planning and overseeing upgrades with the proper test plans and execution </li><li>Ensure optimal use of the system and adherence to SAP license compliant </li><li>Oversee system upgrades, patches, backups, disaster recover planning, and compliance with internal and external standards. </li><li>Drive continuous improvement initiatives to enhance system reliability, efficiency, and adoption of new SAP technologies (e.g., analytics, automation, AI, & Integration) </li><li>Establish and Lead incident management protocols in order to effectively respond to major incidents affecting SAP S4/HANA operations, ensuring rapid resolution, root cause analysis, and long-term prevention strategies that align with established SLA's. </li></ul> <p>Required Qualifications:</p> <ul> <li>Bachelor's degree in Computer Science, Business Administration or related </li><li>8+ years of relevant experience </li><li>Strong oral and written communication </li><li>Extensive Experience Leading ERP Operational or Project Teams </li></ul> <p>Preferred Qualifications</p> <ul> <li>Experience working with interfaces in addition to Web Services, such as Java connectors and Rest APIs communicating with non-SAP applications </li><li>Experience working with SAP S/4 HANA deployed on RISE </li><li>Experience working in ERP project implementations </li><li>Demonstrated expertise on SAP Basis, system administration, backup/recovery, system integration, and incident management. </li><li>Proficiency in ITIL processes and best practices for IT Operations. </li><li>Experience working with vendors, cloud-based solutions, product roadmaps, and support lifecycles </li><li>3-5 years SAP BASIS, Security, & Integration experience in a cloud environment </li><li>SAP certification </li><li>Ability to work within a transformational fast-paced, dynamic environment and manage multiple priorities. </li></ul> <p>We value our employees by providing:</p> <ul> <li>Competitive compensation based on skills </li><li>Industry leading health, dental, and vision plans </li><li>Generous 401 (K) savings and profit sharing </li><li>On-site UW Health clinic, fitness center, and walking paths </li><li>Education assistance and internal training programs </li><li>Electric vehicle charging </li><li>Maternity & paternity leave </li><li>Interested in learning more on our robust benefits package we offer? Click here! </li></ul> <p>This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.</p>