<p>Works under the general direction of a physician or designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.</p> <p>Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Group Northwest Washington and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.</p> <p>Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row.</p> <p>Required Qualifications:</p> <ul> <li>1 year experience in medical/healthcare setting or two years in a customer service role. </li><li>Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion. </li></ul> <p>Preferred Qualifications:</p> <ul> <li>Electronic Medical Records (EMR) experience. </li></ul> <p>Why Join Providence?</p> <p>Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.</p>